• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Link to Desktop Apps not working

New Here ,
Jan 12, 2020 Jan 12, 2020

Copy link to clipboard

Copied

Good day

 

We just renewed our CC subsriscption (PS + LR). Deleted old apps and now trying to install the apps from scratch from the website but none of the links is working. Anyone experienced issues today (12/01/2020) too? Error message as per below.

 

Thanks!

S

Screenshot 2020-01-12 at 17.01.33.png

 

 

TOPICS
Creative Cloud , Installation , New user

Views

228

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 12, 2020 Jan 12, 2020

I have one saved message about a Safari problem https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

 

What happens if you use a different browser?

Votes

Translate

Translate
Community Expert ,
Jan 12, 2020 Jan 12, 2020

Copy link to clipboard

Copied

I have one saved message about a Safari problem https://helpx.adobe.com/acrobat/kb/install-prompt-close-safarinotificati.html

 

What happens if you use a different browser?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 12, 2020 Jan 12, 2020

Copy link to clipboard

Copied

LATEST

Thank you very much sorted!

Issue was a combination of browser (i think) but also was missing the creative cloud desktop app..

Thanks again!

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines