No option to install my software through Creative cloud desktop app

New Here ,
Nov 26, 2020

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Hi all,

 

I'm having trouble installing my software. When I browse to the software online I see everything I have access to.

Capture.PNG

 

So I press install on Photoshop, which downloads the Creative cloud application. I then open it up and sign in to to the app.

 

At this point, I'm shown this screen, where none of my software is listed anywhere that I can see.

Capture2.PNG

 

Can anyone tell me what I have missed?

 

Thanks

Dan

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Creative Cloud, Installation

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Adobe Community Professional ,
Nov 26, 2020

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Please check if you computer meets the appropriate system requirements: Adobe Creative Cloud system requirements

 

If this doesn't help I would recommened a clen reinstallation:

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