photography plan

New Here ,
Apr 03, 2021 Apr 03, 2021

Copy link to clipboard

Copied

I bought photography plan today.

But when I access the adobe page, 

It says you're using a creative cloud free plan, and you need to upgrade to 

a paid trial version to use all of the features.

But I made the payment!

Also, only light room had been installed.

If I buy photography plan, I can use photoshop as well as the light room, right?

So I tried to install photoshop, but It says I need to buy additional photoshop.

TOPICS
Creative Cloud, Installation, New user

Views

42

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Apr 03, 2021 Apr 03, 2021

Copy link to clipboard

Copied

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines