• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Photoshop CS6: How to update manually?

Engaged ,
Jan 06, 2015 Jan 06, 2015

Copy link to clipboard

Copied

Facts (at least, with ME, they are)

a) Automatic update fails, it hangs at 71%, nothing happens, even after an hour

oqhTqM.png

ASM5ul.png

b) I downloaded

DynamicLinkMediaServerRetail-7.0.1-mul-AdobeUpdate.zip

Photoshop_CS6_13_0_1_3_upd.zip from

Adobe - Photoshop : For Windows : Adobe Photoshop 13.0.1.3 update for CS6

unzipped the Photoshop CS6 file and ran AdobePatchInstaller.exe

results

Updates could not be applied

This patch is not applicable for you. Please check for updates from the Help menu in your product to see a

list of latest updates available.

OUsfh9.png

c) Adobe Application Manager - when launched - results into a blanc Windows screen (tried this twice!) -

no desktop icons (can not be 're-enabled' - RMB desktop is disabled)

SdWlrK.png

mkpX53.png

d) Startup items

TaFe5t.png

Therefore, I would like ...

a. to disable automatic update - disable startup items

Q: which ones

b. to know how to proceed updating all manually

Q: what to download/how to proceed?

Thanks

-

p.s.: Sorry for the big screenshots. Regretfully I do not see a way to display them as thumbnails.

Views

12.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 06, 2015 Jan 06, 2015

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jan 06, 2015 Jan 06, 2015

Copy link to clipboard

Copied

see (b)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 07, 2015 Jan 07, 2015

Copy link to clipboard

Copied

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Jan 07, 2015 Jan 07, 2015

Copy link to clipboard

Copied

ha ha!

Sorry .. as you know, using the support wizard gets you running into circles and offering CC-support options only. Drawback of buying CS: no support.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 08, 2015 Jan 08, 2015

Copy link to clipboard

Copied

LATEST

current adobe products (including cs6) are supported.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines