Premiere Elements Update Trashed Premiere and Photoshop Elements

New Here ,
Feb 03, 2021 Feb 03, 2021

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Hi All,

 

I just installed Adobe Photoshop Elements 2021 and Adobe Premiere Elements 2021 on a Dell Inspiron 7790 running Windows.  After activating Photoshop I opened the program and it appeared to be functioning.  Then proceded to activate Premiere.  During activation there was a new version available notice so I downloaded that.  About 15 minutes into the install it failed and sent an error code (which I don't remember) and instructions to restart. 

 

On restarting the Premiere desktop icon was non-functioning and Photoshop will no longer open.

 

Suggestions?

 

   

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Activation, Installation, New user

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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restart your computer

if there's still a problem, reinstall the problematic programs

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