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Hi,
I also have the same problem. I can't see the previous versions. Also I tried sign out and sign in, but same.
(Branched out as a new discussion)
You cannot activate CS 5 version using CC version subscription. You may download and install trial version of CS 5 . But its not available for purchase.
No need to buy CS 6 version if you purchase CC subscription.
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Hi Sujinp66921010,
I have reviewed your Adobe ID(email address) you have utilized to post here on forums, and found an active trial of Adobe Animate CC registered on it, and with a trial product the "previous version" option is not available, hence you will not be able to access this option.
To get access to "previous version" option you need to have a purchased subscription of Adobe Creative Cloud.
Let us know if this helps.
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Thanks for information. If I start to buy animate as a monthly member, can I use cs5 as well without additional charge? Actually I was about to buy cs6 not animate.
Sent from my Samsung device
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You cannot activate CS 5 version using CC version subscription. You may download and install trial version of CS 5 . But its not available for purchase.
No need to buy CS 6 version if you purchase CC subscription.