Specific Installation Path is ignored

New Here ,
Dec 03, 2020 Dec 03, 2020

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The installation path I specified is ignored. But only for PS, PR, AE, ID ...
For Acrobat, XD, ME and others the installation path is accepted. I can live with it, but I'm surprised ...
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Creative Cloud, Installation, New user

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Adobe Community Professional ,
Dec 03, 2020 Dec 03, 2020

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what is the path?

 

kglad_0-1607014717434.png

 

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New Here ,
Dec 03, 2020 Dec 03, 2020

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Default path on Mac is /Applications/ … instead I use /Volumes/"Myname"/"Creative Cloud Apps"/

Bildschirmfoto 2020-12-03 um 18.05.28.jpg

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Adobe Community Professional ,
Dec 03, 2020 Dec 03, 2020

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you should use one your harddrives in volumes, if you're going to start with volumes as your path.

 

p.s. how many hard drives do you have?

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New Here ,
Dec 03, 2020 Dec 03, 2020

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The internal drives shipped with the iMac: first 128GB SSD, APFS, named "OSX", second 1TB, HD, APFS, named "Dokumente" … 

Root drive is "OSX", so /Applications/ or /Volumes/OSX/Applications/ is the default folder for Applications.

Second drive is "Dokumente", (mounted as /Volumes/Dokumente/). In the Adobe CC panel is the folder /Volumes/Dokumente/Creative Cloud Apps/ assigned as App folder.

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Adobe Community Professional ,
Dec 03, 2020 Dec 03, 2020

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then i don't see a problem with that (though obviously some of the adobe apps don't like that path).

 

if it's a big enough problem, you could contact adobe support and see if they have any insight,

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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New Here ,
Dec 03, 2020 Dec 03, 2020

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Thank you very much for taking the time for me!
Like I already wrote:
I can live with it, but I'm surprised.

 

 
 
 
 
 

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Adobe Community Professional ,
Dec 03, 2020 Dec 03, 2020

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i am too.  i thought you might have had a known path issue (network drive, root of a drive etc) and were lucky to get anything installed, but it looks like everything should have installed there.

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