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I have a subscription to Photography Plan and for Illustrator. Now I would like to change that to Student subscription that covers for all the plans (it has photo plan, illustrator, etc.). When I try to switch it, it only gives me an option to do it from photo plan. I don't understand why should I pay for illustrator alone and also for the all-in subscription that already has illustrator inside. Please help me with this.
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Hi @tiataja,
It's better you contact support for this and discuss the best possible approach to resolve your issues. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan