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System requirements for Photoshop CC

Community Beginner ,
Feb 19, 2017 Feb 19, 2017

i am new to the world of mac . i have a macbook pro. i have installed lightroom but can't install photoshop . this message keeps coming up

This computer does not meet the minimum system requirements for Photoshop. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop.

Please can someone point me in the right direction of what i need to do.

Thank you

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correct answers 1 Correct answer

Community Expert , Feb 19, 2017 Feb 19, 2017

Photoshop CC requires OS X 10.10 or later. Your image indicates that you are running OS X 10.9.5.

So you'll have to upgrade your operating system (or upgrade your computer) to run CC.

macOS - How to Upgrade - Apple

P.S. For future posts, best to take a screenshot and upload it rather than a photo of the screen

How to take a screenshot on your Mac - Apple Support

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

Which version of Photoshop?

See link below.

Photoshop system requirements

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Beginner ,
Feb 19, 2017 Feb 19, 2017

photoshop cc

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Community Beginner ,
Feb 19, 2017 Feb 19, 2017

just installing update to sierra hopefully it will work then.

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

Yes, it should.

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

Find the specs of your Mac and post them here

How to find your Mac's basic specs in OS X - CNET

Apple icon > About This Mac > System Report

Copy and paste the info from that screen here.

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Community Beginner ,
Feb 19, 2017 Feb 19, 2017

20170219_194711.jpg

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

Photoshop CC requires OS X 10.10 or later. Your image indicates that you are running OS X 10.9.5.

So you'll have to upgrade your operating system (or upgrade your computer) to run CC.

macOS - How to Upgrade - Apple

P.S. For future posts, best to take a screenshot and upload it rather than a photo of the screen

How to take a screenshot on your Mac - Apple Support

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New Here ,
Jan 18, 2018 Jan 18, 2018

Screen Shot 2018-01-18 at 9.38.41 AM.png

Screen Shot 2018-01-18 at 9.37.07 AM.png

Screen Shot 2018-01-18 at 9.37.15 AM.png

Also having the same problem right here! The message 'This computer does not meet the minimum system requirements for Photoshop CC. Please refer to the system requirements in the Help documentation for a full list of hardware and software requirements for Photoshop CC.' keeps coming up but I am pretty sure the computer meets the requirements.

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Adobe Employee ,
Jan 18, 2018 Jan 18, 2018

Fayec99419927, I am sorry but the current release of Photoshop CC requires macOS 10.11 or later.  Please see the link offered by Nancy in post #1 of this discussion.

If you are unable to upgrade the operating system to macOS 10.11, or later, then see Learn how to install your Creative Cloud apps​ for details on how to install previous versions of Photoshop that are compatible with Mac OS 10.10.5.

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New Here ,
Jan 18, 2018 Jan 18, 2018

Hi Jeff,

Thanks for your prompt reply!

Is it possible to download the free trial of an older version?

Thanks!

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Adobe Employee ,
Jan 18, 2018 Jan 18, 2018
LATEST

Not through the Adobe Creative Cloud desktop application, Fayec99419927.  The ability to download older versions is only available to accounts with active Creative Cloud memberships.

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