The "Library/ColorSync/Profiles/Recommended" is empty (ERROR 151 with CC)

[Emma-Toulouse31]

Hi,

impossible to install Photoshop, it fails at 8%. I still can't exit the ERROR 151 after trying this 4 times :

https://helpx.adobe.com/fr/creative-cloud/kb/cc-cleaner-tool-installation-problems.html 
And

https://helpx.adobe.com/fr/creative-cloud/kb/troubleshoot-download-install-logs.html#error151

Exit Code: 151
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 1 warnings(s) 
FATAL: Error (Code = 151) executing in command 'CreateMacAliasCommand' for package: 'AdobeColorCommonSetRGB_1_0-mul', version:1.1.4
FATAL: Error occurred in install of package (Name: AdobeColorCommonSetRGB_1_0-mul Version: 1.1.4). Error code: '151'
WARN: Unable to delete file at "/Library/ColorSync/Profiles/Recommended". 

When I look into > Library/ColorSync/Profiles/Recommended, the file is EMPTY.

Would you have other suggestions please? I am really bothered to pay for a service that doesn't work (photography suite)... Lightroom and Bridge are OK. 
Many thanks!

[kglad]

delete that folder and retry uinstalling.

if you see that error message (exit code 151) carefully note if a different directory is cited and, if so, delete that and reinstall.

p.s.  make sure you're using the cc desktop app to install your ps.

[Emma-Toulouse31]

It didn't work.

I wasn't looking in the good file. Then I found it but I couldn't delete anything.
I first had to disable the "SIP" in the rescue terminal to be able to delete anything into ColorSync (system file) because the file was blocked.

Then I was able to delete the "recommended" file!
And now Photoshop works!
I hope it will help other people 🙂