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Where is the option to uninstall ???

New Here ,
Sep 11, 2020

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Every post I read everywhere says use AdobeCloud cleaner tool but that would remove Adobe cloud. Every walkthru I find says there is an option to uninstall individua; apps by selecting the 3 dots and choosing more > uninstall.  That option is not there.

Hi Ngray9,

 

I wasn't clear what you were attempting to uninstall but it sounded like Creative Cloud apps
Here are instructions for apps/products:
https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html (Current version of the Creative Cloud desktop app)
https://helpx.adobe.com/creative-cloud/help/acc/uninstall-remove-app.html (Older version of the Creative Cloud desktop app)
If you are attempting to uninstall the Creative Cloud desktop app itself we have this article which has a link to an uninstaller utility to uninstall it (this can be used despite the warning which appears)
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.htm

Hope that helps,

- Dave

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Where is the option to uninstall ???

New Here ,
Sep 11, 2020

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Every post I read everywhere says use AdobeCloud cleaner tool but that would remove Adobe cloud. Every walkthru I find says there is an option to uninstall individua; apps by selecting the 3 dots and choosing more > uninstall.  That option is not there.

Hi Ngray9,

 

I wasn't clear what you were attempting to uninstall but it sounded like Creative Cloud apps
Here are instructions for apps/products:
https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html (Current version of the Creative Cloud desktop app)
https://helpx.adobe.com/creative-cloud/help/acc/uninstall-remove-app.html (Older version of the Creative Cloud desktop app)
If you are attempting to uninstall the Creative Cloud desktop app itself we have this article which has a link to an uninstaller utility to uninstall it (this can be used despite the warning which appears)
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.htm

Hope that helps,

- Dave

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Sep 11, 2020 0
Adobe Employee ,
Sep 11, 2020

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Hi Ngray9,

 

I wasn't clear what you were attempting to uninstall but it sounded like Creative Cloud apps
Here are instructions for apps/products:
https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html (Current version of the Creative Cloud desktop app)
https://helpx.adobe.com/creative-cloud/help/acc/uninstall-remove-app.html (Older version of the Creative Cloud desktop app)
If you are attempting to uninstall the Creative Cloud desktop app itself we have this article which has a link to an uninstaller utility to uninstall it (this can be used despite the warning which appears)
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.htm

Hope that helps,

- Dave

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