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Wifi crashes when I try to download software from Adobe CC?

New Here ,
Sep 27, 2020

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I found this very strange; as I was setting up my laptop from scratch (just installed an SSD), I was wondering why my wifi connection kept crashing. I was thinking there was something wrong with my laptop or that I messed something up when I tried to install the SSD, but then I realized it was only happening when I tried to download from the CC windows app. Any idea why this is happening and how I can fix it?

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Creative Cloud, Installation

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Wifi crashes when I try to download software from Adobe CC?

New Here ,
Sep 27, 2020

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I found this very strange; as I was setting up my laptop from scratch (just installed an SSD), I was wondering why my wifi connection kept crashing. I was thinking there was something wrong with my laptop or that I messed something up when I tried to install the SSD, but then I realized it was only happening when I tried to download from the CC windows app. Any idea why this is happening and how I can fix it?

TOPICS
Creative Cloud, Installation

Views

35

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 27, 2020 0
Adobe Community Professional ,
Oct 10, 2020

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You have a Computer Hardware or Device Driver Problem.

 

There is nothing in any Adobe software that would stop your WiFi from working.

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Oct 10, 2020 1