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4

DW keeps on crashing after update

Explorer ,
May 16, 2025 May 16, 2025

After the update to 21.5, DW keeps on crashing when I try to upload files (macOS Sequoia 15.5).

I am downgrading to 21.4 but in 15 days my plan will expire and I am not going to pay anymore for an abandoned, malfunctioning software.

I have been testing Nova by Panic for a couple of days and it seems OK so time so say "bye Adobe".

What do you think?

Bug Unresolved
TOPICS
Error , Product issue
844
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7 Comments
Community Expert ,
May 16, 2025 May 16, 2025

Sorry for your difficulty.

If DW only crashes on upload, use a dedicated S/FTP client like FileZilla to transfer files.

 

 

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Adobe Employee ,
May 17, 2025 May 17, 2025

Hi @PaoloDellaB,

 

Thanks for writing to us. We apologize for the issue you are observing on your machine. While we are internally investigating the crash on macOS 15.5, can you please confirm if you have submitted the crash report to Adobe and tried resetting app preferences to see if the crash gets resolved. We can have a remote connect session for further troubelshooting and fixing the issue on your machine.

 

Reset Dw preferences article: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

Have a pleasant day!

 

Regards,

Nayan

Dreamweaver Team

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Explorer ,
May 20, 2025 May 20, 2025

Hi Nayan,

 

Thanks for your reply.

I downgraded DW then updated it to the latest version and now it seems to work.

 

Kind regards,

 

Paolo

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Explorer ,
May 20, 2025 May 20, 2025

I know but having an FTP client inside DW has always been a plus for me.

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New Here ,
May 20, 2025 May 20, 2025

Same here. Every now and then the program crashes; No reason given. I just downgraded too. Most important is that it works like I was used to.

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Adobe Employee ,
Jun 25, 2025 Jun 25, 2025

Hi @Rich_Boogert2061,

 

Thanks for adding your comment. Can you please confirm if the issue is consistent on your machine ?. Can you please share the workflow where the issue is occured and have you tried resetting the app preferences by following the below KB article.

 

Link: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html 

 

Have a pleasant day!

 

Regards,

Nayan

Dreamweaver Team

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Adobe Employee ,
Sep 02, 2025 Sep 02, 2025
LATEST

Hi @PaoloDellaB@Rich_Boogert2061,

 

We have released Dw 21.6 update fixing the stability issues on Mac and Win platforms. Can you please try updating to latest 21.6 version and let us know your findings on the issue.

 

Have a pleasant day!

 

Thanks,

Nayan

Adobe Dreamweaver Team

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