Can't insert any components through the insert panel

[Maggybeths]

Using Dreamweaver 2017 with the latest update.

Mac Sierra

When I start a new document (regular html5 or bootstrap; doesn't matter), I am unable to use the insert panel. I can click once, twice, 100 times on any of the selections and nothing happens. Once in a while, I get lucky but then if I'm trying to nest it or put it after another div it wont give me the option.

So far:

I've restarted

uninstalled

re-installed

deleted the configuration files

Now I just started with Dreamweaver 2017 and I'm use to Dreamweaver CS5 but I honestly don't know what I'm doing wrong.  I can drag and drop! But then it doesn't give me any options where to place it, what CSS file to put the the styles in, etc etc... so I have to actually go into the code but it doesn't seem like it should work like that?

[Nancy OShea]

Are you in Design View or Live View?

Have you saved and named the new document yet?

Are you working in a defined local site folder?

Nancy

[Maggybeths]

I've tried it in both views and it doesn't seem to matter. Since I am trying to build it in bootstrap (I'm more graphics oriented than code oriented :/) it keeps telling me I have to stay in live view? But I have tried it in both. I've even tried to create an HTML 5 document and use only HTML components but the insert panel still will not work.

I have saved the document and my local site folder has been defined.

[Nancy OShea]

Try Restore Preferences. 

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

[Maggybeths]

No, that did not help! 😕

It's really weird. I click and you know that little icon next to the text on the insert panel? It jumps around.

[Nancy OShea]

What happens when you go to Insert menu > Bootstrap Components > Panels. 

Does DW insert the panel code into your document?

[Maggybeths]

Yeah, that worked perfectly!

So why isn't the actual panel working?

[Nancy OShea]

Have you got a dual monitor set-up?

Nancy

[Maggybeths]

If I do that would be REALLY weird o_O

But no, I only have one monitor.

[Nancy OShea · Accepted solution]

I can't reproduce it on Win10, so I'm guessing this is Mac related.

Ber sure to submit a bug report.

[Maggybeths]

Oh that would be just my luck. I found a bug? Lovely. lol

[nbirkett51]

Did this ever get reported?  I am running the new 2018 Dreamweaver on an iMac (Sierra) and have exactly the same behaviour.  I am not working in Bootstrap, just with regular HTML files.  Nearly all the time, trying to insert from the window panel fails.  Very occasionally, it works - for no obvious reason.  But, using the 'insert' menu items works perfectly every time.