[Nancy was extremely helpful to me in November. I hope she won't mind assisting me resolve a new DW CC problem that I've experienced daily for seven months.]
My problem deals with DW's uploading of files (which are generally small "HTML" and "jpg" files). This has been happening with v. 21.0 and v. 20.2. I removed my antivirus apps and browser extensions but those efforts weren't helpful. I also deleted and replaced Dreamweaver's cache files but that was also ineffective in correcting this problem.
For the past two weeks, I've e-communicated with my host to see if it was a server-side problem. It tweaked a number of ht-access settings and the mod_expires extension but the problem continues, every time I attempt to upload one or more of my local files to the server.
Basically, after selecting the files I want to upload, I click the upload icon to put the files; after a few seconds, I get a notice saying: "File activity incomplete." It shows how many of the selected files were NOT completely uploaded. I also get a small, white circular "failure" icon (that you can see in my attached screenshots) corresponding to those files that weren't uploaded on each attempt.
I then clicked the upload icon again, waited a few seconds, and found a smaller number of the same files that were not uploaded. I make this repeated uploaded attempt numerous times until all the selected files have been confirmed as "File activity complete."
Please see the progression in the following screenshots. Thanks.
First screenshot: Seventeen files failed to upload.
Screenshot #2: Nine files failed to upload.
Screenshot #3: Four files failed to upload.
Screenshot #4: One file failed to upload.
. . . The following upload attempt successfully uploaded to the server.
It seems to me that what my server technician says has merit: "Since the FTP connection is working fine and the files are getting uploaded after some tries, this may be due to issues with Dreamweaver, not the FTP server."
Add to that the following details that I discovered this morning when attempting to upload files from a different directory.
It cites this in the "Details" drop-down section: "Internal data error. Failed to receive network data."
Does that detail help focus on the problem's cause?
I hope very much that this problem has already been evaluated and its resolution has been disclosed on this forum. Correcting this chronic problem will save me lots of wasted time during my daily workflow.
Thanks, in advance, for your help in resolving this issue.
Warren
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Replies
Hello, Nancy!
I'm glad to receive your prompt e-reply.
Regarding your first inquiry, my server technicians checked capacity the moment I presented the problem to them. They saw no concern with empty server space. Am I correct that this next screenshot confirms to you that there's sufficient empty space on my server?
Regarding your second suggestion, I've not tried FileZilla to test this uploading concern. I'd dabbled with it a couple of years ago but found it much more cumbersome to learn how to use than DW's built-in FTP process.
Is there an extremely easy-to-download-and-utilize FTP client from which to choose for this next simple uploading test?
Warren
Hello, again, Nancy:
I've downloaded and opened FileZilla and need your guidance before beginning the process.
Apparently, because I'd attempted to use FileZilla a few years ago, when I double-click the FZ icon, a page opened that included files from two years ago (as well as today, even though I haven't activated FZ ), as shown on this next screenshot.
How do I safely delete the old files so I can start with a completely clean screen?
And how do I determine the Host identity and User Name?
Warren
Hi, Nancy:
I followed you straightforward suggestion and successfully activated FileZilla. I then successfully uploaded files from a few directories using FZ, as my initial screenshots attest. I then attempted to upload one of the same directories using DW CC's built-in FTP. Sadly, the same repetitive incomplete transfers occurred.
After you review the screenshots, kindly advise me what their results imply. Then suggest who to contact so I can hopefully resolve and correct this chronic nuisance. Thanks, Nancy.
Screenshot #1 for my "Amazing Grace" directory reveals success for FZ.
Screenshot #2 for my "Carry Your Cross" directory reveals success for FZ.
Screenshot #3 for "Acts" directory reveals success for FZ.
Screenshot #4 for "Acts" directory reveals "no transfer failures" using FZ.
Screenshot #5 for my "Acts" directory reveals the first of four failure attempts using DW CC's FTP.
Screenshot #6 for my "Acts" directory reveals the second of four failure attempts using DW CC's FTP.
Screenshot #7 for my "Acts" directory reveals the third of four failure attempts using DW CC's FTP.
Screenshot #8 for my "Acts" directory reveals the fourth of four failure attempts using DW CC's FTP. The fifth attempt transferred files completely.
Kindly advise me of what these result imply and what I'm to do next and whom I'm to contact to correct this chronic problem.
Many thanks, in advance, Nancy.
Warren
Sorry, but afterv spending almost an hour on www.000webhost.com, I cannot find how to get started. It continually prompts me to upgrade, upgrade, upgrade. See screenshot.
How do I get started with 000webhost?
Okay . . .
I've opened Chrome for Mac.
When I click the "+ Create New Site" button, this is what appears . . .
When I click the "Not now" link on the upgrade window, it returns to this screen. . .
Yes, I received acknowledgment from 000webhost, shown here. . .
Does that hopefully help you see the snag I continually run into attempting to access 000webhost.com? Hope so!
Maybe I'm missing something but it looks like you have already created a site.
So open the e-mail they sent you.
Create a new site definition in Dreamweaver (Site > New Site...)
Under Servers, enter the new site's S/FTP log-in credentials and hit the TEST button to confirm you can connect to their server.
If all goes well, you should be able to upload files to their server from your DW Files Panel (UP arrow).
Responding to your first inquiry, I opened the e-message. Here it is in its entirety. . .
When I clicked "Start Building," the same winodw appears showing four upgrade options (see the screenshot in y previous post).
Regarding your next suggestion to "Create a new site definition in Dreamweaver ("Site > New site"), am I to start with an empty TEST site? If so, the local site folder will be empty.
Or am I to define an existing site? I cannot tell intuitively what you're suggesting in your short sentence. Kindly elaborate so I won't face further obstacles getting this test effort underway.
Thank you.
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