Dreamweaver CC 2017 process "node" high CPU usage

[maknase]

I have installed Dreamweaver CC 2017 on a Macbook Pro (i7, 16 GB RAM) and the process "node", which seems to be connected to Dreamwaver shows a 100 to 120% CPU usage all the time and my fan is running at high spped all the time. Has anyone a suggestion how this can be fixed? Thanks!

[erwins79011132]

Hi there,

same Problem here, Dreamweaver CC 2017 -> process "node" runs with 100% CPU usage.

A solution/fix would be nice. Dreamweaver is unusable at the moment...

Thanks!

[Preran]

Are you facing this issue after updating to the latest version of DW (2017.0.2)?

If that is the case, can you try restarting your computer and let us know if that helps?

Thanks,

Preran

[erwins79011132]

Hi Preran,

a restart didnt solve the problem. Currently installed is the version 2017.0.1 build 9391.

Theres no update available in adobe creative cloud app.

[Preran]

That's strange. Can you try logging out and logging back into the CC deskotp app and let us know if you can see an update?

If you still need help, I will check with my teams in support to see what I may have missed, or pass you on to them for more investigation.

Thanks,

Preran

[Jon Fritz]

erwins79011132  wrote

...

Theres no update available in adobe creative cloud app.

You might be able to prompt the Creative Cloud Desktop App to find the update...

Open the Desktop App

Click the Gear icon in the upper right

Choose "Check for App Updates"

That "should" get the update added to the list for you.

[darkemily]

Same happening for me unfortunately, since 2017.0.2

[Preran]

While this is no consolation, we haven't heard of many users with a similar issue with the latest update. Can you provide me with details about your OS as also ensure that your computer meets system requirements?

System requirements for Dreamweaver

Also, does this happen with all files or just some?

Thanks,

Preran

[erwins79011132]

Thank you Jon Fritz II, but this wont help.

@Peran: OS X - 10.11.6 - i7 2,5ghz - 16 GB - Macbook Pro Retina 15 inch

Just one Update at the moment available - Camera Raw

Dreamweaver stil on 2017.0.1

Logout/Login also doesnt help

[darkemily]

Hi - thanks for replying.

Model Identifier: MacBookPro11,2

Processor Name: Intel Core i7

Processor Speed: 2.5 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Happened while I was working on a few PHP files. Don't have live dynamic/preview activated, just using code view. It hasn't been playing up today however. I'll keep an eye on it and post if it happens again. Many thanks.

[tdofraser]

Preran​

I have this issue, too... in my case node is using over 100% of CPU.

I just updated to the latest version of Dreamweaver this afternoon, but it doesn't seem to have incremented the version number in About Dreamweaver. Still says 2017.1 build 9583.

I'm in code view, and it kicks up when I open Dreamweaver and stays going until I close it.  Not sure if it is related to views or sass processing.

  Model Name: MacBook Pro

  Model Identifier: MacBookPro11,5

  Processor Name: Intel Core i7

  Processor Speed: 2.5 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 6 MB

  Memory: 16 GB

This is basically making Dreamweaver unusable.  My machine works, but it's sluggish when DW is open.

[Nancy OShea]

Color me obvious  but did you restart your computer after the update? 

Nancy

[tdofraser]

I hadn't, but I have now... and no change. Node rises to the top when Dreamweaver is launched at over 100% CPU. Quitting Dreamweaver makes that go away.

[Preran]

That's strange. I am not sure as to why the update did not go through. We have heard of a few CPU issues but not many with the latest versions.

Please send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the message button. If you are in a rush, you can contact support directly using this link Contact Customer Care

Thanks,

Preran

[tdofraser]

When I try PMing you through this system, there is script error that appears to get in the way of sending (unless the send worked, and it's just not showing a successful send).

Tim

[Preran]

Hi Tim,

I have not received your message. Can you try clearing your browser's cache or try using a different browser? I have received many messages from this forum today, so I don't think it is an issue with the forum.

Thanks,

Preran

[joven creative]

Did your issue get resolved? All of my applications are causing my computer to freeze requiring me to force restart. Dreamweaver, Illustrator, Indesign. MACBOOK 12" User here. Fully updated (re-installed) 2017 April releases of Creative Cloud. Never had an issue with my machine before.

[tdofraser]

I am still experiencing this issue. I just PM'd Preran this evening to try to get it resolved.

[darkemily]

Same. He raised a support case for me, haven't heard anything back yet though. Problem still persists.

[Preran]

Have you still not been contacted? From what I see, your support case has been picked. Did you go through your email and voice mail messages to see if the team tried to contact you?

Thanks,

Preran

[darkemily]

Hi Preran -

Saw a message this morning... I think someone is going to call me soon. Thank you!

[cbielich1]

Im having the same issue. Super high CPU usage, fan super loud, Battery dies in about an hour without being plugged in with Dreamweaver CC 2017. I really hope there will be a fix soon.

[Niharika Jha]

Hi,

Thanks for reporting the issue.

We use Node to compile less/sass files and for Device Preview, can you please send us a video clip demonstrating the issue when this is happening? Also, if you are able to send us the files that you have been working on which causes this issue to occur would be helpful.

Regards,

Niharika Gupta

Adobe Dreamweaver

[cbielich1]

I cannot send the actual files I am working on because of the sensitivity of them, but here is a few video's showing you how hard my laptop is working with using DW without even having any files open.

Just so you know none of these symptoms happen as soon as I open DW. As long as I do not have it running the computer runs great with no issues. As soon as I start DW they all start.

[Niharika Jha]

Hi,

Thank you so much for sharing the video clips, we are trying our best to reproduce the same scenario in our setups, will come back if we find something.

Request other users, if they can add their inputs to this post for our help.

Regards,

Niharika Gupta

Adobe Dreamweaver