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DW CS6

New Here ,
Jun 10, 2024 Jun 10, 2024

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Why can't I login to the server with SFTP in DW cs6 anymore?
Regards, Mogens

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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It's hard to say what might be going wrong without a little more info. There are a bunch of reasons that might happen. Are you getting any kind of error message when you go to connect? Have you tried with another FTP program like the free Filezilla Client?

One of the more common and generic "cannot connect to host" issues occurs when a server is upgraded and loses your log-in credentials, it's especially common for hosting companies like GoDaddy. In those situations, the hosting company needs to reset your permissions.


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New Here ,
Jun 10, 2024 Jun 10, 2024

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Thanks for your reply.

When I try SFTP I get this error in DW - see attached - and when I use FTP in DW no problem.

I have filled in the login information again...
I tried Filezilla and it is ok with SFTP and FTP.

My English is not good, sorry, I'm Danish

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Community Expert ,
Jun 10, 2024 Jun 10, 2024

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Something may have changed on the server.

Contact your hosting provider to confirm you're using the correct log-in credentials.  See screenshot.

 

CC-RootFolder.jpg

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Jun 12, 2024 Jun 12, 2024

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Thanks. one.com is my provider, they haven't changed anything on the server.

I can login with FileZilla, strange

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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LATEST
quote...they haven't changed anything on the server.
By @Mogens5E78

==========

Oh sure they have.  CS6 is 12 year old software that has not been updated since it came out. 

In 12 years, your server has had multiple security updates & patches installed -- as required by the industry.

 

Unlike CS6, FileZilla is constantly updated with latest server security patches.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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