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I have a client who purchased an SSL and now no longer have FTP access to the site. I tried changing the site settings from FTP to connect using FTP over SSL but nether worked. I think I need to change the port setting but am not sure.
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You should contact the web host.
Try using FileZilla S/FTP client.
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SSL access is not the same as FTP or SFTP. While you can use filezilla SSL method...
Getting a certificate, private and public key
In some sollutions an SSL setup may not even support FTP at all and all through command interface - Depends on the service and their documentation so the OP just needs to go through their process docs, not something anyone here can really guide them on without that info.
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generally the hand shaking for the connextion over SSL use the port 990