Localized resource files could not be loaded [Branched]

[ambitious_questioner5EC7]

[Branched and moved to new discussion.]

Hi Tomas,

I'm facing the same issue with Dreamweaver (see below). How did you solve the problem? What do you mean with "regular update from Adobe Creative Cloud"? Thanks a lot for you help!

Thomas

[Nancy OShea]

Hello @ambitious_questioner5EC7 

I doubt anyone is reading this discussion from last year.

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Post back if you still need help.

[ambitious_questioner5EC7]

Hi Nancy,

Thanks for your answer. I did follow your steps but Dw still crashing. Here are some things I've already done:

• I've uninstalled only Dw and all CC apps
• Reinstalled only Dw and all the apps
• Used Adobe Cleaner tool
• Changed my Mac language to others regions and country (I'm French)
• Created a new user to test
• Reset my whole Mac installation on last Big Sur version (11.1)

…with no luck. I've no more idea but I really need Dreamweaver right now.

[ambitious_questioner5EC7]

[To avoid further confusion, moderator branched and merged with other post on same topic.]

Same for me! Neither Adobe Cleaner tool nor resetting Dreamweaver preferences worked for me… I also tried uninstall and change my Mac language but it did'nt help.
Any help? Can't use Dw anymore…

[Ben M]

Try doing a search of your library for anything Dreamweaver and remove it.  Be sure to back up your sites first before doing this.

[ambitious_questioner5EC7]

Hi Ben,

Thanks for your answer. I've tried removing content in both folders Users/[name]/Library and Disk/Library but no changes. Dw stills display the error…

[Ben M]

Can you try another user account on the computer to rule out corruption of the user account?

[ambitious_questioner5EC7]

I tried earlier today: I created a new account with no content… Same issue. So I am currently resetting the whole macOS system.

[ambitious_questioner5EC7]

Still not working… I have no more idea.

[Nancy OShea]

Hi @ambitious_questioner5EC7,

• Use the Adobe Cleaner tool below to remove ALL Adobe apps from your system.
  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
• Restart computer.
• Log-in to Creative Cloud below and get the latest Creative Cloud desktop app installer
  https://creativecloud.adobe.com/apps/download/creative-cloud
  https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
• Re-install Dreamweaver.
• Restart your computer.

Failing that, contact Adobe support for technical assistance.

1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

https://account.adobe.com/plans
2. Scroll down to Contact Adobe on the same page.
3. Online chat is available in English 24/7.
4. In the chat box, type AGENT followed by enter key and wait for a human.
5. Alternately, phone customer service M-F during normal business hours.
https://helpx.adobe.com/contact/phone.html

[ambitious_questioner5EC7]

Unfortunately, still not working and have the same window. I'll chat with an agent tomorrow. Anyway, thank you for helping!

[ambitious_questioner5EC7 · Accepted solution]

It was a issue with my disk name that contained a special character… I renamed it and Dreamweaver is working again! Thanks to Adobe's agent who helped.

[Nancy OShea]

Ah ha, the dreaded special character!  Glad you were able to get it sorted.

Fortunately, Windows users don't have those problems.