My audio mp3 plays in all browsers, except safari

Report · Mar 29, 2020

Could someone please help me with that. I've been dealing with it for months. I am trying to put a 2 min. recorded mp3 audio file online for my little church. It's a recorded piano piece by our pianist. She recorded herself, sent it to me as a .mov., then i converted it to mp4, then to mp3. It works beautifully on all browsers, except Safari. However, our Pastor's message, which he records on "voice recorder" in windows, then sends to me to put into an mp3 works just fine.

Is there a special audio tag i can use? I even inserted the plug in, then went to the file, etc... , tried to embed it. Nothing.

My other browsers even take a .mp4, not only mp3, so i don't know why safari doesn't work at all with any of that.
Anita

Report · Mar 29, 2020

Please post the URL to your problem page.

All modern browsers natively support MP4 video and MP3 audio without plugins or special apps.

At its simplest, your code should look like this where path/your_audio_file.mp3 is the folder and file name without spaces or any special characters.

<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>HTML5 Audio</title>
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1">
</head>
<body>
<audio controls>
<source src="path/your_audio_file.mp3" type="audio/mpeg">
</audio>
</body>
</html>

Nancy O'Shea— Product User, Community Expert & Moderator

Report · Apr 06, 2020

Thank you so very much for your quick reply.

I actually had the code you wrote to me. But I found out later that the mp3 i wanted to upload wasn't a real mp3 although it played in firefox.

It was sent to me as a .mov file which i translated into an mp4 in quick time.

Put it in itunes, converted it to an mp3, and expcted it to be ok in my website. Nope. Ok in Firefox, but not in Safari.

I was puzzled as all the files we record as an mp3 at church worked just fine in all browsers, Safari included.

But this one was sent to me, so it was different.

In playing with my audio programs, I finally opened the actual mp4 file with my audacity program. Noticed that there was no song in it as i imported it. I then exported it an an audio file, mp3. And lo and behold, it worked in safari. Don't ask me why.... 🙂 I suspect that even though it looked like a playable mp3 in itunes, it needed to be "refined" in audacity to actually become an mp3 that i could play in safari as well.

However, your help was much appreciated. I am always amazed how quickly adobe helps, and how efficent you all are. This problem was a little unique, so in any way it is solved. Thank you so much. Anita

Report · Apr 06, 2020

Glad you found the right software & codecs for your MP3 audio file.

"I am always amazed how quickly adobe helps, and how efficient you all are. "

Just so you know, Adobe employees rarely visit these user-to-user forums. I don't work for Adobe. I'm an unpaid forum volunteer & product user like you.

Nancy O'Shea— Product User, Community Expert & Moderator

My audio mp3 plays in all browsers, except safari

1 Correct answer