New Dreamweaver / FTP down

[SleepNowHypnotist]

I installed the Dreamweaver CC 2018 and nothing works now..

Can not access files ..

Been using for 15 years but since update everything is down..

Any ideas?

[Nancy OShea]

Did you define your site?

Did you enter the correct FTP log-in credentials?

[SleepNowHypnotist]

Yes I did...  however I just discovered all my files on hosting site are missing...  hmmm...  just found out godaddy updated it's servers and all my files were migrated so they are fixing that...  will try again after that and will report back if it did or did not fix issue but I still should be able to connect to Dreamweaver I think? 

[Nancy OShea]

Do you have site files on your local primary hard drive  -  the same drive as Dreamweaver?

Nancy

[SleepNowHypnotist]

I have back ups on everything yes...  I am waiting now as godaddy is migrating missing files so they said give them up to 72 hours then when that is up I will revisit the Dreamweaver application and take it from there.... Thanks in the meantime and if I still can't connect I'll drop back in 😉

[Nancy OShea]

SleepNowHypnotist  wrote

godaddy is migrating missing files so they said give them up to 72 hours...

72 hours, OMG!

You've just given me yet another reason not to use GoDaddy web hosting.

[SleepNowHypnotist]

I have been with them for 15 years and never had a problem until now so I won't judge them to harshly at this point however me thinks Dreamweaver I may leave to the past and go wordpress if I can still have the flexibility I have....  a foriegn language...  😉

[Preran]

Just so that we rule out Dreamweaver, can you send me your Adobe ID, location, and phone number over a private message to help us get in touch with you for investigation. Also share a link to this forum post for reference.

To send a private message, click my name and use the Message option.

Thanks,

Preran

[SleepNowHypnotist · Accepted solution]

Hello,

Thank you for those who responded.

Fixed...

It seems that godaddy migrated all files last month to update their servers....  all my ftp's became obsolete and they had to go in and retrieve....  and reenter new ftp...  everything is back up.....

BUT....  why am I unable to see live changes in real time on Dreamweaver 2018? I have read other's have the same issue..

I make a change in code but does not show up in visual.  very frustrating...

[Preran]

Thank you for the info. This looks like an unrelated issue. Let me check with the team and get back to you.

Thanks,

Preran