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OT: CS3 activation servers have been retired

Adobe Employee ,
Jul 26, 2017 Jul 26, 2017

Hi all,

See this article for more info.

Activation or connection error when starting CS3 or Acrobat 8

Thanks,

Preran

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New Here ,
Aug 06, 2017 Aug 06, 2017

Hi.

Please can you assist me.

I had to do an update on my laptop and since then my CS3 is asking to re-activate every time I open it.

However, when I click re-activate it says there is no internet connection.

What can I do to re-activate it?

Thanks

Donovan

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Community Expert ,
Aug 06, 2017 Aug 06, 2017

As the article, that Preran pointed to, says:

What are my options?

Provide your current CS3 or Acrobat 8 serial number for either of these options:

  • Upgrade to the latest and greatest! Take advantage of this special offer to upgrade to Creative Cloud (CS3 owners) or Acrobat DC (Acrobat 8 owners). Get the world’s best creative tools or PDF solution – including mobile applications, cloud-based storage, and free updates – at an amazingly low price.
  • Receive a new serial number and installer  Get a new serial number and installer so you can reinstall CS3 or Acrobat 8 applications successfully. These special versions do not require activation.

Sign in to begin

Please sign in or create an Adobe ID:

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Community Beginner ,
Aug 10, 2017 Aug 10, 2017

This is the same old circular response everyone is getting.  I've done this 'suggested' fix 5 times and have the same results.   I was once an Adobe fan, but no longer.  They pull the plug on perfectly good software.  Shame on them.

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Adobe Employee ,
Aug 11, 2017 Aug 11, 2017

Hi Gerard,

This post was mostly an FYI. For more help, I suggest posting on Downloading, Installing, Setting Up

The experts on the forum are better placed to help you.

Thanks,

Preran

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Community Expert ,
Aug 11, 2017 Aug 11, 2017
LATEST

Did you remove your old CS3 software with the CS Cleaner tools BEFORE installing the replacement?

Use the Creative Cloud Cleaner Tool to solve installation problems

Also see the answer in this discussion.

CS3 - Still getting Activation Error Message with new Installer

Nancy O'Shea— Product User, Community Expert & Moderator
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