php

[Hosun]

Hi,

Clicking the top-right icon on my website (https://gihand.xyz), there is “Contact Me”-contact.php.

On “iPhone”, I filled in the fields on Chrome and Safari.

The “sent” message appeared.

But it didn’t come to my inbox.

It works with “gmail” only.

I checked it on “laptop” with Chrome and Edge.

Everything is fine.

I can’t find out the reason.

Hosun Kang

[Nancy OShea]

I don't understand what you're doing.  You've got a contact form below with a form action that goes to contact.php (same file)  Isn't that just an endless loop?   Ideally, your PHP and HTML code should be in the same document, yes? 

https://gihand.xyz/contact.php

Can you post the PHP code which we can't see?

[Hosun]

Hi,

Thank you for your reply.

Is this what you want?

https://determined-austin-b5c864.netlify.com/

My issue is; email addresses other than gmail don't work on Contact Form (on iPhone).

Hosun Kang

[osgood_]

I can't see any reason why the iphone would handle the php form code any differently to your laptop. Maybe check to see if the email is going into your spam folder on iphone?

[Hosun]

Hi,

Thank you very much for your reply.

I've just found out; 

- It's not about iPhone and laptop.

- When I put in gmail and hotmail, the form works. But not with yahoo mail.

Just curious.

I think it's not a serious problem.

Hosun Kang

[osgood_ · Accepted solution]

Ok well its most likely that yahoo checks to see where the mail is coming from and treats it as spam and rejects it if you dont follow their designated approach.

Some also report having issues with gmail as well after they tightened up their spam procedure some years ago and is why l never bother much with these 3rd party email providers. Its always better to deploy your own dedicated email address/server.

Its obviously difficult if your host makes no provision for you to do so or you prefer to use one of these 3rd party suppliers.

[Hosun]

Hi,

Thank you very much for your info.

I just want to check if my understanding is correct.

My hosting service provides an email, for example, ***@gihand.com with incoming and outgoing server.

If I put it in php, as seen in the screenshot, can I get around a problem?

or

Visitors to my website should put their own dedicated email address in Contact Form?

Hosun Kang

[osgood_]

If your host supplies a 'dedicated' email/mail-server, for instance as you have written ***@gihand.com then use that as the 'recipient' of the information which is sent from the php form, rather than using a 3rd party email provider like yahoo, gmail, aol etc. In my experience yahoo, gmail etc can prove problematical at times to get anything sent to them form a website form. Personally I have not  experienced issues myself but if I have access to a dedicated email/server address  I use that instead.

[Hosun]

Hi,

Thank you very much for you help.

Now, everything is OK.

Hosun Kang

[Nancy OShea]

Yahoo filters are probably set too high and blocking mail from your server.  Or mail is going directly to the spam or trash folder.