Unable to update our website with Dreamweaver CS4

[Marita_Gulklett]

Hi again

I wrote this 3-4 months ago: Our domain host One.com recently changed their infrastructure on their site and since then I have been unable to update our website.

Pziecina then replied: "This is a problem that you should discuss with your host. If they have changed something then it is obviously something they have done, and not a problem with dreamweaver".

I have of course been in a dialogue with One.com since then, but they can't solve the problem.

Later I found out, that I could upload one file at the time manually to One.com by clicking on them from my local files, but I can not synchronize my whole site at once to One.com. It is not acceptable, since it takes a long time, when I have many files to upload.

Does anyone of you have an idea about, why I can update one file at the time while I am unable to synchronize the whole site at once?

Is it possible, that my Dreamweaver CS4 program has some problems or is it most likely, that the problem is situated at One.com?

Looking very much foreword for any reply.

Regards Marita

[Rob Hecker2]

Strange. I can't think of an explanation, but you should try a different FTP program, like filezilla.

[Marita_Gulklett]

Hi Rob

Thanks for your fast reply.

Stupid question I guess, but can Filezilla be installed directly in my Dreamweaver program or does it work as a seperate program on my pc?

Just watched some videos about how to use Filezilla, and it looked quite complicated ...

Regards Marita

[Rob Hecker2]

Filezilla does not install within Dreamweaver.

and it looked quite complicated

I don't use Filezilla myself. I use the FTP in ZendStudio. Most FTP programs do have more features than Dreamweaver, which could make them seem complicated for you, but really they are all pretty simple.

[Nancy OShea]

+1 Rob's suggestion.  Try another dedicated FTP application to rule out conflicts between your computer and the remote server.   If you have no problems using Filezilla, at least you have the means to upload files as needed.

Legacy CS4 is no longer sold, supported or updated.  A lot has changed on the web since it came out in April 2008.  CS4 officially reached it's end-of-life around Oct 2011.   Since then, your operating system has probably been updated many, many times but CS4 has not.   So you have what's known as a compatibility gap with your current OS and legacy CS4.  At some point, you may have to step up to newer software. 

The links below may or may not fix the problem.  But it's worth a try.

Restore preferences in Dreamweaver CS4, CS5, and CS5.5

Use the CS Cleaner Tools below followed by a software re-install.

http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Good luck!

Nancy

[Marita_Gulklett]

Hi Nancy

Thanks for your fast reply.

I have thought the same as well - that my Dreamweaver might be to old. And yes, I have bought at least two new pc's since I bought my Dreamweaver program. Earlier I bought the CS version, then the CS3 version and now I hoped to be able to keep my CS4 version, but of course it might be outdated, since all my other programs on the pc are regularly updated ...

The main reason why I would like to be able to continue to use the CS4 version is of course, that I am so used to use it. I have seen the CC version and it is completely strange for me. Also I prefer to have a copy of our complete site as a local version on my pc instead of only storing it somewhere in the Cloud

Thanks a lot for the links. I will try them tomorrow.

Regards Marita

[Rob Hecker2]

I prefer to have a copy of our complete site as a local version on my pc

With the Creative Cloud, you can still store your site on your local computer. I don't use the cloud storage. The CC programs themselves install on your computer. You don't even have to be continually connected to the internet.

[Marita_Gulklett]

Hi again Rob

Thanks for support and sorry for this late reply.

I didn't know that about CC. I was sure, that it was only in the cloud. I will take a closer look at the program.
Usually it is impossible to license any program from Adobe, when you live in the Faroe Islands, as I do. I lost a previous Photoshop program, when my old pc broke down and it was impossible to license the CC version to my new pc.
I have to move my address to for example Denmark to be able to license any program, and I guess, that will be the same for the CC version.

Regards Marita

[Jon Fritz]

The Creative Cloud name is a bit clunky and confuses a lot of people about the nature of Adobe's software delivery subscription service.

The programs are not Cloud based, neither are the files you create with them. You can store files within the small included Cloud space that you receive with a subscription, but there's absolutely nothing compelling you to save to your Cloud storage. Personally, I've used it a half dozen times or so in the years that I've had a CC subscription and usually because I didn't have a thumb drive on my keychain to bring files from work to home or vice versa.

Every now and again, your software needs to "call home" to make sure there's a valid subscription, but aside from that (and a couple completely unnecessary features that rely on Adobe's servers), there's really no difference to where how the programs function when compared to a disk version.

One of the main benefits of the Cloud is updates/patches. They're much quicker than they were with the old 18 month development schedule of the Creative Suite.

It's very nice to be able to install on either Mac, Windows, or BOTH under a single subscription without needing to buy separate versions. You also have access to all CC application versions since the Creative Cloud service was launched. In DW for example, you can have CS6 Cloud, CC, CC2014, CC2015 and CC2017 all installed on the same machines at the same time under a single subscription.

It's handy if you need to modify legacy sites using legacy features that no longer exist in the latest versions of the program, without doing a complete redesign.

[Marita_Gulklett]

Hi Jon

Thanks for your great explanation about the CC program, which was very helpful. But usually it is impossible to subscribe any licensed program from Adobe when you live in the Faroe Islands, as I do.
But I will check it again - perhaps they have changed that demand.

Regards Marita

[Nancy OShea · Accepted solution]

Filezilla client is not complicated at all.  Simply download & iinstall.

Launch the application.  Go to File > Site Manager and click the New Site button.    Enter your server's FTP log-in information the same as you did in Dreamweaver.  See screenshots below.

Advanced tab:  Enter you local site folder and remote server's root directory (public_html or htdocs, etc... )

When you connect to the server, you should see your local site on the left panel and your remote server on the right.   To upload files or folders to server, select and right click.

Post back if you have any problems.

Nancy

[Marita_Gulklett]

Hi again Nancy

Sorry for this late reply.

Thanks for the great explanation, it sure looks much easier then on the youtube film

Most likely I will end up using filezilla, since I can not subscribe any licensed program from Adobe, since my address is Faroe Islands. Faroe Islands is a part of  Denmark - a sort of colony. Therefore we have the problems with various types of subscriptions e.t.c.

Regards Marita