Extract does not work in Dreamweaver CC on Mac Mojave

Forum|Forum|6 years ago
January 20, 2020
5 replies
1846 views

I'm connected to Adobe CC, I have a html-page open, I can load a psd-file and upload it,

but I click on the image in the Extract-panel and get 'Error generating extract data for --psd-file.'

I can open the psd-file in Photoshop CC, and I follow example in the book 'Dreamweaver CC 2019 release Classroom in a book' by Jim Maivald

What to do.

Regards

Goran
[Moderator Note: Personal information removed.]

This topic has been closed for replies.

Correct answer Nayan_Kankariya

Hi @Creative_suit, @Omachi,

Thank you for reporting this issue. Dw Extract service and functionalities are up and working now. Request you to please try and revert if you are still facing this issue at your end.

We apologize for the inconvenience caused.

Thanks,
Nayan
Adobe Dreamweaver

M

Michaela McLeish

Participating Frequently

I came across a similar issue today. When trying to extract, all .psd files are greyed out. BUT .psb files were not.
SUCCESSFUL WORK AROUND
I saved my .psd as a .psb and was able to extract it.

Hope this helps someone!

M

Michaela McLeish

Participating Frequently

This was on MAC

Nayan_Kankariya

Correct answer

Community Manager

Hi @Creative_suit, @Omachi,

Thank you for reporting this issue. Dw Extract service and functionalities are up and working now. Request you to please try and revert if you are still facing this issue at your end.

We apologize for the inconvenience caused.

Thanks,
Nayan
Adobe Dreamweaver