Serial Number for Adobe Fireworks CS6

[Devyn5EB3]

Hi, it seems I have to enter a Serial number to access Adobe Fireworks CS6.  I have a monthly Creative Cloud Subscription but just today, I can no longer access Fireworks.

Do I need a serial number or is there another way to open Fireworks?

Thank you

[Deborah5EEA]

I tried on my Mac, but I didn't get results unfortunately. Other ideas?

[Nancy OShea]

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

[Deborah5EEA]

I also tried this on my Mac, but still no results ...

[defaultypjgxptqk60y]

Thanks Nancy. Still I will be asked for the serial number and can't open Fireworks. Is there a chance that Adobe supplies serial numbers to all who have Creative Cloud and want to use Fireworks?

[Paul-M]

The don't supply serial number, are you on Windows/Mac and on a single user or multi-user (business/teams) Creative Cloud subscription?

Do you see a 'license this software' button?

[defaultypjgxptqk60y]

Hi Paul, I use Wndows 10 with a business Creative Cloud subscription.

[Paul-M]

I would try uninstalling Fireworks and try installing it again with a Fireworks standalone offline installer from here

**NOTE** These are link to official Adobe installers, before clicking any download link you'll need to visit this page first and login with your Adobe account credentials, to set an Adobe cookie.

You you can also try this:

1) Make sure Fireworks is NOT open

2) Launch the Creative Cloud app =>  click you profile icon (top right) and sign out, then top left => file => exit to close the Creative Cloud app

3) Now launch Fireworks and you should be prompted to login with your Adobe credentials

4) If you see a 'license this software' button click it....

[Deborah5EEA]

Already tried everything, but it doesn't work with mac

[Nancy OShea]

Already tried everything, but it doesn't work with mac

============

@Deborah5EEA,

Which Mac OS do you have?  I ask because 32-bit FW will never work on Catalina, Big Sur or Montery. 

[Deborah5EEA]

I have macOS Sierra 10.12.6
What do you think I can do?

Thank you

[Nancy OShea]

I use Wndows 10 with a business Creative Cloud subscription.

============

@defaultypjgxptqk60y,

As a Teams/Enterprise plan holder, you should work with your IT dept.  Your plan admin can open a support ticket through their admin console.

[Paul-M]

In the first instance I would try doing a conplete Adobe clean up with the Cleaner tool, reboot your machine and start a fresh installion of the Creative Cloud app

[drs1972]

Still NOT working for me

[drs1972]

I'm using Surface pro, windows 10 and done all suggested fixes - NADA!!