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Coliflower_meow
Participant
June 28, 2021
Answered

PNG contains additional data for Adobe Fireworks, which will be discarded upon save

  • June 28, 2021
  • 4 replies
  • 3263 views

[Moderator moved from Fireworks to Illustrator.]

 

This is the pop up I recieve every time I open an .ai file that contains a .PNG obtained from Yoga Alliance for accrediting and diploma purposes.

 

How do I get rid of whatever this is? It prevents me from saving my .ai files and crashes every time. I can't find anything pertinent on the internet to troubleshoot let alone find a number for Adobe to get assistance...

 

Attached you will find the initial pop up when I attempt to open the file.

Then the blank pop up is what shows up when I save the edited .ai file.

 

Most of the time I need to Cmmd + Opt + Esc when this happens.

 

Appreciate your guidance for those of you willing to take the time to give me a hand.

Correct answer Mike_Gondek10189183

I assume you want to get rid of the pop-ups so as not to slow down your workflow, correct?

 

Is the png linked or embedded? You may want to open all your pngs in photoshop and resave them in Photoshop. 

 

File >> scripts  >> image processor can process a folder of images.

4 replies

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community ExpertCorrect answer
Community Expert
June 29, 2021

I assume you want to get rid of the pop-ups so as not to slow down your workflow, correct?

 

Is the png linked or embedded? You may want to open all your pngs in photoshop and resave them in Photoshop. 

 

File >> scripts  >> image processor can process a folder of images.

    C
    Coliflower_meowAuthor
    Participant
    June 29, 2021

    YES! Thank you - such a simple & efficient solution!

    Really appreciate your help. You have no idea how much time I've wasted on this issue...

     

    Thanks again, you rock 🙂

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 28, 2021

    @Coliflower_meow,

    Fireworks (a discontinued graphics app) stored metadata for layers, animation, etc... in it's proprietary PNG file type.  However those PNGs were never intended to be distributed directly.  Ideally, the layered PNG should have been flattened in Fireworks to a traditional PNG file type before it was distributed. 

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 28, 2021

    My guess is this is an old file that's on the verge of total corruption.  The Fireworks data is most likely irrelevant at this point.

    Try Saving as another filename and Hit the OK button to discard the Fireworks data.

     

     

    Nancy O'Shea— Product User & Community Expert
    P
    Paul-M
    Legend
    June 28, 2021

    Your guess is wrong

    Paul-M - Community Expert
    C
    Coliflower_meowAuthor
    Participant
    June 28, 2021

    After about 5+ minutes, I will sometimes recieve the pop up attached

     

     

    Thanks again for your help

    P
    Paul-M
    Legend
    June 28, 2021

    I would suggest doing a batch convert of the AI files to EPS or SVG if that is acceptable?

    Paul-M - Community Expert
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