Adobe Flash Player installation pop up?

Report · Jan 06, 2018

I am getting a pop up of Flash Player installation even though I have not clicked on anything to start an update or installation.

I just had this happen and it was when I was on Facebook. I use Ctrl, Alternate, Delete to shut down the computer when this happens and do not touch anything on the screen, like clicking on the X to close.

What is going on? Has anyone had this problem?

Thank you,

TomS

Windows 7 SP1 with IE11

Report · Jan 07, 2018

I also just had that happen! I believe it to be a real UPDATE, & instead a link appeared on the left side of my computer & began downloading something using xxxxx to signify % of download, then quickly disappeared & the Adobe Flash-Player page remained. I connected with Support to try & resolve & to update incident of Fraud. They (Support) definitely needs to look into this one, for their Update link page was used, therefore they are in their system affecting us.

Report · Jan 08, 2018

Hi,

Please post a screenshot of the pop-up you see. Once you click on download button on the pop-up does it redirect you to get3.adobe.com url? If not, the update pop-up you are seeing is not a genuine Adobe Flash Player update pop-up. You can report the url link either to phishing@adobe.com or you can private message me the url so that I can forward it to the team for action.

Thanks!

Report · Jan 08, 2018

I am not going to do a screenshot as my experience with this stuff tells me not to close out or click on ANYTHING on the screen, but to use Ctrl, Alt, Delete to shut down the computer. You don't need a screen shot. I am telling you it is the Flash Player installation pop up with the blue progress bar in the middle that just pops up out of no where. It is NOT a FLASH PLAYER UPDATE NOTIFICATION. Also there is no update. My Flash Player is up to date.

Report · Jan 08, 2018

PLEASE! I am not going to click on anything on the screen that I believe to be fake. Once again, it is not an update notification. It is an installation in progress pop up. YOURS. The one with the blue progress bar in the middle.

Report · Jan 09, 2018

I totally understand your hesitation to click on some random pop-up dialog. However, the behaviour you describe is not consistent with current Flash Player installation workflow, even if the pop-up window looks to be official. I've seen several fake Flash Player download pages and installer dialog windows that look 99.99% official, but weren't. An alternative is to view the current processes for all users on the system when the pop-up displays and attempt to obtain the name of the process.

Report · Jan 09, 2018

Than you maria. I can do that by using Ctrl,Alt, Delete and the task manager as I have been doing.

Report · Dec 24, 2018

here is a link that keeps popping up in a new screen.

[Possible malware link removed... Mod]

[ONLY update from the official Adobe Link]

Report · Jan 08, 2018

I agree!

Report · Jan 08, 2018

Neither one of these sound like official Flash Player update notification.

On Windows, if the system is opted into Notification Updates (update option = Notify me when updates are available) the update notification will display upon login. The behaviour on Mac is slightly different, but it doesn't sound like the behaviour being described. Screenshots area always the best way to show exact behaviour being experienced/observed.

Report · Jan 08, 2018

This is not an update notification. This is the installation progress bar pop up. It comes up out of no where.

Screen shot

Report · Jan 10, 2018

Hi spetho2001

Thank you for posting the screenshot. Is the screenshot the entire contents of the pop-up, or is that part of a website? While that does look like step 2 of the workflow, it's supposed to display in a web browser, after user clicks 'Instal Now' or 'Download Now' (depending on the workflow). That screen will NEVER display outside of a web browser by itself. For example:

On a Mac system, using Safari, I navigate to https://get.adobe.com/flashplayer
The page automatically detects the operating system and browser and offers the appropriate plugin. In this case Flash Player NPAPI plugin:
I click the yellow 'Install Now' button and get to step 2. This step is where the appropriate installer is downloaded, nothing is actually being installed at this step.
After the installer file is downloaded, the screen updates to:

In the official workflow, none of these windows will display outside of a browser window. If you're getting these outside of a browser window it's malicious and is NOT coming from Adobe.

If it's in a browser window, what is the complete URL in the address field?

--

Maria

Report · Jan 10, 2018

For an Update Notification workflow. On Windows, upon system login an Update Notification dialog window displays:

Clicking Install Now launches the default browser to https://get3.adobe.com/flashplayer/<PlayerType>. While the URL is slightly different, the page is essentially the same as in my previous post:

Clicking 'Update Now' proceeds to:

At no time does the 'step 2 of 3' window display by itself outside of either of these workflows.

--
Maria

Report · Jan 10, 2018

I believe what you are telling me but I am telling you that the screen pops up out of no where. I have not clicked on anything. I know it is fake. You need to do something about it. Change the screen. The real Adobe Flash Player screen.

I can not be the only one this is happening to.

Thank you for your help,

TomS

Report · Jan 10, 2018

Flash Player is installed on hundreds of millions of systems. It's installed millions of times per day. This is the first, and only, post I have seen on it. If it's happening to other's it's not being reported here on the forums.

It's quite possible your system is compromised. I would run a complete system scan for viruses, malware, adware, etc, etc.

Report · Jan 10, 2018

maria,

My system is not compromised. I run scans every day.

Please see:

Fake Flash update installs feared banking Trojan - NBC News

Fake Flash Player Scam Targets Mac Users - Technology & science - Security | NBC News

Fake Adobe Flash Update Installs Ransomware, Performs Click Fraud | Symantec Connect

Remove "Update Flash Player" or "Update Java" fake alerts (Help Guide)

Mac Users Attacked Again by Fake Adobe Flash Update | The Mac Security Blog

https://www.imore.com/another-psa-again-malware-disguised-adobe-flash-targeting-macos

This is just a small amount of the information on Flash Player and Java security issues. Enough problems exist that most browsers either restrict or will stop supporting both by 2020.

Report · Jan 10, 2018

@marak10878555 and @spetho2001

Flash Player is an attack vector, and Adobe does what they can to stay in front of malicious actors, but there are essentially more of them then there are of us. If you can provide a link to a website or process name that is triggering this I can forward it to our fraud team to investigate further or you can send it directly to phishing@adobe.com. Short of having that information there's really nothing we can do as we have no idea who or what is triggering the pop-up window.

Report · Jan 10, 2018

I tried doing some research, yet did not locate any link. I am marking the day, then I'm going to go through my computer to see what happened on that day internally. I hope to locate what you need to know,in order to help fix a problem! Thanks for responding!

Sent from Yahoo Mail on Android

On Wed, Jan 10, 2018 at 10:04 PM, Maria Vargas<forums_noreply@adobe.com> wrote:

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You have been mentioned

by Maria Vargas in Re: Adobe Flash Player installation pop up? in Adobe Community - View Maria Vargas's reference to you

@marak10878555 and @spetho2001

Flash Player is an attack vector, and Adobe does what they can to stay in front of malicious actors, but there are essentially more of them then there are of us. If you can provide a link to a website or process name that is triggering this I can forward it to our fraud team to investigate further or you can send it directly to phishing@adobe.com. Short of having that information there's really nothing we can do as we have no idea who or what is triggering the pop-up window.

Participate in the conversation by replying to this email

This email was sent by Adobe Community because you are a registered user.

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Report · Jan 11, 2018

maria, To go along with my previous post that list all the links I just noticed I had this email from Google Chrome.

Gerald Clark via Chromebook Central Help Forum <chromebook-central+APn2wQeKAvn2jVsbXATKH16Rd1sXRmpP8jgxHcQweF17d@googleproductforums.com>

12/31/17 (11 days ago)

to Chromebook

Java and Java Script are two different things.

Chromebooks have never supported Java, but do support Java Script.

It is Flash that is going to be phased out by 2020.

Report · Jan 11, 2018

Hi spetho2001 ,

Thank you for investigating this further. If you suspect the contents of this email are the culprit, I request you forward it, as an attachment to phishing@adobe.com with a brief description. You can also include a link to this discussion topic. Forwarding the email as an attachment preserves headers and other data that the fraud team can use for analysis.

Thanks again.

--

Maria

Report · Sep 09, 2018

Here is another one. After clicking on Download button my system got floated with adware and browser was hijacked.

On my other laptop i am just not clicking on the "download" button. Annoying part is that there is no way to remove this.

Report · Jan 10, 2018

That is what I am talking about, a screen shot outside of the Adobe Link Download 1-2-3-. It just showed up in the left hand corner4" by4" window! Black background- white letter, clicking xxxx as it fownload, then disappeared that fast( before opportunity to react! )

Sent from Yahoo Mail on Android

On Wed, Jan 10, 2018 at 6:09 PM, spetho2001<forums_noreply@adobe.com> wrote:

Adobe Flash Player installation pop up?

created by spetho2001 in Using Flash Player - View the full discussion

I believe what you are telling me but I am telling you that the screen pops up out of no where. I have not clicked on anything. I know it is fake. You need to do something about it. Change the screen.

I can not be the only one this is happening to.

Thank you for your help,

TomS

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Report · Oct 15, 2018

Hello I am getting the same message on my mac, I am not sure if this is legit or not. It pops up randomly, is there a way to disable this message, I'd rather not grant it permission to update automatically

Report · Oct 16, 2018

That does look like a legitimate update notification. This notification displays when the user is opted into Notification Updates, or if opted into Background Updates, something is preventing the system from updating silently in the background. To determine next troubleshooting steps, please provide a screenshot of the System Preferences > Flash Player Updates tab.

Thank you.

Report · Oct 27, 2018

I am getting a pop up of Flash Player installation even though I have not clicked on anything to start an update or installation similar to those listed above.

The URL is showing as:

Is this an Adobe source?