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Adobe update on 6/12/18 include 2144 game center 4.1.7.111

New Here ,
Jun 12, 2018 Jun 12, 2018

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I am concerned about this adobe update i received today. i have windows 10 pro and updated adobe flash player 30.0.0113, while it was installing a game was installed along with it and when the install was over i had some game open on my screen in Japanese. I was able to close it but only by guessing which option would close it because it is in Japanese. I do not know if this is safe and i do not play games my computer is for school and i need to know if i can safely uninstall this without ruining my computer. second i want to know why adobe is downloading games on peoples devices without permission?

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correct answers 1 Correct answer

Adobe Employee , Jun 13, 2018 Jun 13, 2018

The team reported that they have now fixed this issue. Game Center will no longer be available to users outside of China.

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Adobe Employee ,
Jun 13, 2018 Jun 13, 2018

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The GameCenter software offer should not be showing up for anyone outside of China.  We're looking into what's going on and will fix this ASAP. 

I apologize for those users that have run into this issue, I know trying to navigate menus and buttons in a foreign language is difficult at best.  We'll be posting detailed screenshots on how to remove GameCenter on this thread shortly.

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Explorer ,
Jun 13, 2018 Jun 13, 2018

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Thank you, folks. I just did a system restore, which worked.

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Adobe Employee ,
Jun 13, 2018 Jun 13, 2018

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Instructions to remove 2144 Game Center are posted at Uninstall 2144 Game Center

Please post here if you're still unable to uninstall using these instructions.

We're still working on the resolution to this issue and will post here when it has been fixed.

--

Maria

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Explorer ,
Jun 13, 2018 Jun 13, 2018

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Thanks to everyone who help to get this resolved.

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Community Beginner ,
Jun 17, 2018 Jun 17, 2018

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This "fix" did not work for me.  When I double click the file, I get "Do you want to allow this program to make changes to your computer" dialogue, I say "yes" the non-english dialogue box with the red x comes up, I click ok and the whole process quits.  It does not work for me on Windows 10. This is infuriating!!  The game center pops up all the time making some sort of request, I assume, and I am not interested at all, but I am irritated to the max.

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Adobe Employee ,
Jun 17, 2018 Jun 17, 2018

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LATEST

Hi andeea​,

Did you try the following steps as stated above as well:

  • Restart your computer
  • Go to AppData\Roaming\2144
  • In the 2144 folder is an uninstall.exe
  • Double clicking should bring up a dialog box where clicking the left button (with Chinese characters) should uninstall 2144 Game Centre.

Thanks!

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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If go to control panel uninstall the Adobe that got downloaded with it(check date) then restart it. Then go back to control panel then uninstall it. Something with a bunny and button on the middle will pop up click it and it will go away. That's happen to me at least. I don't know the effects of it but it's gone.

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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I restarted after that too

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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Thanks, that fixed mine!

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Adobe Employee ,
Jun 13, 2018 Jun 13, 2018

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The team reported that they have now fixed this issue. Game Center will no longer be available to users outside of China.

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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I followed the instructions you provided. But I only get the first dialog box (the small one). 2144 does not open giving me the option to choose the left button.

I have uninstalled Adobe flash player, but 2144GameCenter is still there. Please advise.

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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I'm cpu guru u should know. Anyway go back on the control panel and see if there is another Adobe installation and follow the above steps again. If that doesn't work i don't know what else to do but system restoration.

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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I'm not*

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Adobe Employee ,
Jun 13, 2018 Jun 13, 2018

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Uninstalling Flash Player will not remove Game Center - they are 2 distinct applications.  Please se Uninstall 2144 Game Center for instructions on removing 2144 Game Center.

<edit>
If you don't see the actual 2144 Game Center uninstall window it may be behind another window.  Minimize all other windows.

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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Maria,

I followed the instructions here: Uninstall 2144 Game Center

I get to step 3, but step 4 (the 2144 game center dialog box) never opens. I have minimized all other windows. It is not behind any of them.

So the Shanghai Jiansheng Network 2144GameCenter I never wanted remains on my computer.

How do I uninstall if the dialog box in step 4 never opens?

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New Here ,
Jun 13, 2018 Jun 13, 2018

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What I did, for Windows 10:

  1. Hit the WIN Start menu button
  2. Type "2144" to search for the game
  3. Right-clicked on the 2144 game center icon
  4. Select "Uninstall" from the menu
  5. That brought up the 2144 game center dialog box shown in step 4 of Uninstall 2144 Game Center
  6. There I selected the left button, just because I knew any self-respecting PoS software would expect you to knot uninstall, and the right button was pre-selected/highlighted.

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Community Beginner ,
Jun 13, 2018 Jun 13, 2018

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Thanks Charles,

I search 2144 and see two icons. One is an uninstaller that doesn't work. The other I right click, but do not see uninstall on the options (it looks to just be a shortcut). Nothing I do brings up the game center dialog box shown in step 4.

Adobe? Anyone there can help? I never wanted this POS on my computer.

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New Here ,
Jun 13, 2018 Jun 13, 2018

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I am having the same problem as joshuag16818585: The dialog box in step 4 does not show up, so I can't uninstall the program. (And no, the box is not hidden behind anything else.)

This is so aggravating.

I am going to try System Restore now, but I feel like -- I shouldn't have to do that.

~ Meredith

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New Here ,
Jun 13, 2018 Jun 13, 2018

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Okay, I did System Restore. It did not delete the program, but I was at least able to get to the step 4 dialog box, and uninstall from there.

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Community Beginner ,
Jun 14, 2018 Jun 14, 2018

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I refuse to do a system restore to get rid of spam hoisted upon my machine by Adobe's lack of enthusiasm for quality control.

Adobe, do you have any other suggestions for how to remove the Chinese SPAM that you have willingly let infiltrate my computer?

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Community Beginner ,
Jun 14, 2018 Jun 14, 2018

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I was able to resolve the issue finally.

Here is what I had to do:

  • Restart my computer
  • Go to AppData-Roaming-2144
  • In the 2144 folder is an uninstall.exe
  • Double clicking this brought up a dialog box where clicking the left button (with Chinese characters) did in fact uninstall this.

Note: before restarting my computer this uninstall.exe did not work

Thanks to all the individuals who posted what worked for them.

Very little thanks to Adobe for creating this mess and wasting a couple hours of my time.

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Adobe Employee ,
Jun 14, 2018 Jun 14, 2018

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Totally understand your frustration, and we apologize for this.

I'm glad you were finally able to uninstall the unwanted product.

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