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Hello,
I am having the following issue. When trying to install the most current "Flash Player" I get the following on all 300 Plus of my Windows 7 PCs.
I have tried the steps for the clean installed and the steps for giving permissions to the correct Keys in the registry and nothing has worked. I have attached the log files from the latest machine I have encountered the error on. Can someone please help! I am at my wits end on this.
Thanks,
Roger Desilets
Charleston Water System
Message was edited by: Roger Desilets
1 Correct answer
For anyone who may come across this thread with similar issue (and still getting 'Failed to Register' error after running the SubInACL tool to fix permissions):
We're identified the issue as McAfee. Specifically, McAfee was preventing access to the following registry entries:
HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB70-AE6D-11cf-96B8-444553540000}\Compatibility Flags
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59
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Hi Maria,
I have done this already, but tried it again just to make sure, and I got a new error.
This error and the one above are the 2 errors I am getting on all my computers. Ever since Flash player 17 was released I have been getting the errors. Is there a Microsoft update or another piece of software that may be causing this?
Thanks,
Roger
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Hi,
That should be the same error as the other one. The first screenshot is of the online installer, while the second screenshot is of the standalone/offline installer. Messaging space is limited in the online installer, so the message is shorter. I can confirm by viewing the updated FlashInstall.log file.
This error essentially means there is a permissions error in the file system and/or registry and Flash Player is not able to register the OCX component. Until the permissions are fixed, Flash Player will not be able to register. The file that we have (reset_fp.cmd) resets permissions on all files/registry entries associated with Flash Player.
Can you please post a screenshot of the directory that contains SubInACL.exe and the reset_fp.cmd file?
--
Maria
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Here is the Flash install log:
=O====== M/18.0.0.232 2015-08-24+20-22-56.926 ========
0000 00000010 "C:\Users\SRV-PC~1\AppData\Local\Temp\InstallAX_18_0_0_232.exe" -install -msi
0001
0002
0003
0004
0005 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0006
0007 00000013
0008 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.exe
0009 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.dll
0010 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0011 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0012
0013
0014
0015 00000018
0016
=X====== M/18.0.0.232 2015-08-24+20-22-58.783 ========
=O====== M/18.0.0.232 2015-08-24+20-27-04.686 ========
0000 00000010 "C:\Users\SRV-PC~1\AppData\Local\Temp\InstallAX_18_0_0_232.exe" -install -msi
0001
0002
0003
0004 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0005
0006
0007 00000013
0008 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.exe
0009 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.dll
0010 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0011 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0012
0013
0014
0015 00000018
0016
=X====== M/18.0.0.232 2015-08-24+20-27-06.526 ========
=O====== M/18.0.0.232 2015-08-24+20-27-34.244 ========
0000 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\uninstall_flash_player.exe" -force
0001
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0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
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0019
0020
0021
0022
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0025 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0026
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0054 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0055
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0081 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0082
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0090
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=X====== M/18.0.0.232 2015-08-24+20-27-38.144 ========
=O====== M/18.0.0.232 2015-08-24+20-30-05.689 ========
0000 00000010 "C:\Users\SRV-PC~1\AppData\Local\Temp\InstallAX_18_0_0_232.exe" -install -msi
0001
0002
0003
0004
0005 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0006
0007 00000013
0008 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.exe
0009 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.dll
0010 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0011 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0012
0013 00000018
0014
=X====== M/18.0.0.232 2015-08-24+20-30-07.263 ========
=O====== M/18.0.0.203 2015-08-25+13-26-47.143 ========
0000 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\Flash Player 18\flashplayer_18_ax_debug.exe"
0001
0002
0003
0004
=X====== M/18.0.0.203 2015-08-25+13-26-54.175 ========
=O====== M/13.0.0.309 2015-08-25+13-28-13.841 ========
0000 00000010 "C:\Users\srv-pcsuppt\Downloads\install_flash_player_13_active_x.exe"
0001
=X====== M/13.0.0.309 2015-08-25+13-28-20.795 ========
=O====== M/18.0.0.232 2015-08-25+13-28-31.608 ========
0000 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\uninstall_flash_player.exe" -force
0001
0002
0003
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0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015 00000018
0016
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0029 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0030
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0058 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0059
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0085 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
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0101 00000018
0102
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=X====== M/18.0.0.232 2015-08-25+13-28-37.163 ========
=O====== M/13.0.0.309 2015-08-25+13-28-51.367 ========
0000 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/13.0.0.309 2015-08-25+13-28-51.398 ========
=O====== M/13.0.0.309 2015-08-25+13-28-51.352 ========
0000 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/13.0.0.309 2015-08-25+13-28-51.398 ========
=O====== M/13.0.0.309 2015-08-25+13-28-46.575 ========
0000 00000010 "C:\Users\srv-pcsuppt\Downloads\install_flash_player_13_active_x.exe"
0001
0002
0003
0004
0005
0006
0007 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0008
0009
0010 00000018
0011
0012 00000013 C:\Windows\system32\Macromed\Flash\Flash32_13_0_0_309.ocx
0013 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.exe
0014 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.dll
0015 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0016 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0017
0018 00000018
0019
0020 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
=X====== M/13.0.0.309 2015-08-25+13-33-09.330 ========
And here is the screen shot of the file location you asked for.
I will restart with the clean install method and then try the install using the offline installed and then try the reset_fp method if I get an error. I will let you know if that works,
Thanks,
Roger
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Maria,
For good measure I copied the reset_rp Dos info:
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus : new a
ce for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\MiscStatus : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus\1 : del
ete Perm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus\1 : new
ace for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\MiscStatus\1 : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID : delete Pe
rm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID : new ace f
or builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\ProgID : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Programmable : del
ete Perm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Programmable : new
ace for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\Programmable : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32 :
delete Perm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32 :
new ace for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\ToolboxBitmap32 : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib : delete P
erm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib : new ace
for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\TypeLib : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : delete P
erm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : new ace
for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\Version : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent
ProgID : delete Perm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent
ProgID : new ace for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\VersionIndependentProgID : 2 change(s)
Elapsed Time: 00 00:00:00
Done: 20, Modified 20, Failed 0, Syntax errors 0
Last Done : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-
444553540000}\VersionIndependentProgID
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4
44553540000} : 2 The system cannot find the file specified.
Elapsed Time: 00 00:00:00
Done: 1, Modified 0, Failed 1, Syntax errors 0
Last Done : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6
D-11cf-96B8-444553540000}
Last Failed: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6
D-11cf-96B8-444553540000} : 2 The system cannot find the file specified.
=========================
Repairing Flash Player File System Permissions. One moment please...
=========================
C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\administrators
C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\administrators
C:\Windows\System32\Macromed : delete Perm. ACE 1 builtin\administrators
C:\Windows\System32\Macromed : delete Perm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed : new ace for builtin\administrators
C:\Windows\System32\Macromed : new ace for builtin\administrators
C:\Windows\System32\Macromed : 6 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 9 builtin\administrators
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 1 builtin\administrators
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators
C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators
C:\Windows\System32\Macromed\Flash : 5 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 0 builtin\admi
nistrators
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\administrat
ors
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 0 b
uiltin\administrators
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\
administrators
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 0 builtin
\administrators
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\admini
strators
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : 6 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 9 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 5 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 4 builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : 5 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 builtin\user
s
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 b
uiltin\users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\
users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 2 builtin
\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 2 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 2 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
C:\Windows\System32\Macromed : delete Perm. ACE 9 nt authority\system
C:\Windows\System32\Macromed : delete Perm. ACE 8 nt authority\system
C:\Windows\System32\Macromed : delete Perm. ACE 1 nt authority\system
C:\Windows\System32\Macromed : delete Perm. ACE 0 nt authority\system
C:\Windows\System32\Macromed : new ace for nt authority\system
C:\Windows\System32\Macromed : new ace for nt authority\system
C:\Windows\System32\Macromed : 6 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 8 nt authority\system
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 5 nt authority\system
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 4 nt authority\system
C:\Windows\System32\Macromed\Flash : new ace for nt authority\system
C:\Windows\System32\Macromed\Flash : new ace for nt authority\system
C:\Windows\System32\Macromed\Flash : 5 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 nt authority
\system
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for nt authority\system
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 n
t authority\system
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for nt autho
rity\system
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 2 nt auth
ority\system
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for nt authority\s
ystem
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 2 nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 2 nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : 4 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 3 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 2 builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : 4 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 1 builtin\user
s
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 1 b
uiltin\users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\
users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 1 builtin
\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 1 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 1 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
=========================
Finished.
=========================
Press any key to continue . . .
I am now rebooting as instructed in the directions. After reboot I install Flash player again and receive the same 2nd error message.
Thanks,
Roger
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Hi Roger,
I am seeing some failures in the output you posted. I've prepared a file, reset_fp_debug.cmd (uploaded at Shared Files - Acrobat.com) that will display the result of each command executed. Please run this file and post the output as you did in your previous post. Hopefully the results will enable us to troubleshoot the failures.
--
Maria
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Here you go:
@echo off
@setlocal enableextensions
@cd /d "%~dp0"
Echo =========================
Echo Repairing Flash Player HKEY_CLASSES_ROOT Registry Permissions. One moment please...
Echo =========================
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.spl /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.swf /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.mfp /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.sol /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.sor /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp.1 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.10 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.11 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.12 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.13 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.14 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.15 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.16 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.17 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.18 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.19 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.20 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash" /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash" /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.spl /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.swf /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.mfp /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.sol /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.sor /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp.1 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.10 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.11 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.12 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.13 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.14 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.15 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.16 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.17 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.18 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash" /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash" /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.spl /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.swf /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.mfp /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.sol /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\.sor /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp.1 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.10 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.11 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.12 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.13 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.14 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.15 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.16 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.17 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.18 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash" /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash" /grant=users=r
Echo =========================
Echo Repairing Flash Player HKEY_LOCAL_MACHINE Registry Permissions. One moment please...
Echo =========================
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.11 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.12 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.13 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.14 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.15 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.16 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.17 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.18 /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.11 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.12 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.13 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.14 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.15 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.16 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.17 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.18 /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.11 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.12 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.13 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.14 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.15 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.16 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.17 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.18 /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
Echo =========================
Echo Repairing Flash Player File System Permissions. One moment please...
Echo =========================
subinacl /subdirectories %WINDIR%\System32\Macromed /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\System32\Macromed /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\System32\Macromed /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\System32\Macromed /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=administrators=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=system=f
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=users=r
echo ERRORLEVEL = %ERRORLEVEL%
Echo =========================
Echo Finished.
Echo =========================
pause
exit
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Hi Roger,
Something didn't go right. Instead of seeing echo ERRORLEVEL = %ERRORLEVEL% it should be ERRORLEVEL = 0 (or some other number if there is an error). From a previous screenshot it appears you may be running SubInACL from a network location. Is that correct? If so, I'm wondering if it could be the reason for the behaviour we're observing. I'm used to running SubInACL with it installed locally, not on a network share. Can you please try installing it locally on a system and running it that way? Also, are you right-clicking on the batch file and selecting 'Run as Administrator' or are you opening the command-prompt window (as Administrator) and running the script that way?
--
Maria
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Maria,
I did run the SubInACL locally not from a network location (The screen shot was a mapped drive from my PC to the one in question just for the screen shot only), and I am right clicking on the file you sent and running as admin.
Thanks,
Roger
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Try downloading & running the MSI installer https://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_18_acti...
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PWillener,
I Ran the MSI before and got the error: Error 1722. There is an error with this Windows Installer Package
Thanks,
Roger
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Hi Roger,
Error 1722 in an MSI is a generic error. The true error will be in the MSI install log file and the FlashInstall.log file, which based on the log file you posted previously is the 'Failed to Register' error.
Please post screenshots of the following:
- C:\Windows\system32\Macromed\Flash\ directory
- The value of the HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32 registry entry
Thank you.
--
Maria
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Maria,
Here are the screenshots you asked for.
There are 2 entries for the registry key.
Here is the install log just in case you need it.
=O====== M/18.0.0.203 2015-08-25+17-12-12.857 ========
0000
0001 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\Flash Player 18\flashplayer_18_ax_debug.exe"
0002
0003
0004
0005
0006
0007
0008
0009
0010 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0011
0012 00000013
0013 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe
0014 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll
0015 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0016 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0017
0018 00000018
0019
0020
0021
0022
=X====== M/18.0.0.203 2015-08-25+17-12-32.934 ========
=O====== M/18.0.0.203 2015-08-25+17-17-35.087 ========
0000 00000010 "\\downtown\pcsupport\PCSupport\Flash Player\Flash Player 18\flashplayer_18_ax_debug.exe"
0001
0002
0003
0004
0005
0006
0007 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0008
0009
0010 00000013
0011 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe
0012 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll
0013 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0014 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0015
0016
0017
0018 00000018
0019
0020
0021
0022
=X====== M/18.0.0.203 2015-08-25+17-19-02.716 ========
Thanks,
Roger
m_vargas wrote:
Hi Roger,
Error 1722 in an MSI is a generic error. The true error will be in the MSI install log file and the FlashInstall.log file, which based on the log file you posted previously is the 'Failed to Register' error.
Please post screenshots of the following:
- C:\Windows\system32\Macromed\Flash\ directory
- The value of the HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32 registry entry
Thank you.
--
Maria
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Hi,
I need the actual value for HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32, similar to the following:
I also would like to get a screenshot of the Security tab for the C:\Windows\SysWOW64\Macromed\Flash file (right-click, select Properties > Security), similar to:
I'm thinking it might be a good idea to perform a screenshare session with you so that we can take a look at various items on the system. Would you be willing/available to do this?
--
Maria
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Yes, lets do the screen share session. I am available now.
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Maria,
I realized that I did not run the reset_debug program from my local computer. So here is the updated debug info.
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib : new ace
for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\TypeLib : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : delete P
erm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : new ace
for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\Version : 2 change(s)
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent
ProgID : delete Perm. ACE 0 builtin\users
SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent
ProgID : new ace for builtin\users
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
\VersionIndependentProgID : 2 change(s)
Elapsed Time: 00 00:00:00
Done: 20, Modified 20, Failed 0, Syntax errors 0
Last Done : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-
444553540000}\VersionIndependentProgID
ERRORLEVEL = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4
44553540000} : 2 The system cannot find the file specified.
Elapsed Time: 00 00:00:00
Done: 1, Modified 0, Failed 1, Syntax errors 0
Last Done : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6
D-11cf-96B8-444553540000}
Last Failed: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6
D-11cf-96B8-444553540000} : 2 The system cannot find the file specified.
ERRORLEVEL = 0
=========================
Repairing Flash Player File System Permissions. One moment please...
=========================
C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\administrators
C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\administrators
C:\Windows\System32\Macromed : delete Perm. ACE 1 builtin\administrators
C:\Windows\System32\Macromed : delete Perm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed : new ace for builtin\administrators
C:\Windows\System32\Macromed : new ace for builtin\administrators
C:\Windows\System32\Macromed : 6 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
ERRORLEVEL = 0
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 15 builtin\administrators
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 7 builtin\administrators
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 6 builtin\administrators
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 1 builtin\administrators
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators
C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators
C:\Windows\System32\Macromed\Flash : 7 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 0 builtin\admi
nistrators
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\administrat
ors
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 0 b
uiltin\administrators
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\
administrators
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 3 builtin
\administrators
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 0 builtin
\administrators
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\admini
strators
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 3 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 0 builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for builtin\administrators
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
ERRORLEVEL = 0
C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : 6 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
ERRORLEVEL = 0
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 13 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 9 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 8 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 3 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 2 builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : 7 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 builtin\user
s
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 b
uiltin\users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\
users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 4 builtin
\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 1 builtin
\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 3 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 2 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 2 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
ERRORLEVEL = 0
C:\Windows\System32\Macromed : delete Perm. ACE 9 nt authority\system
C:\Windows\System32\Macromed : delete Perm. ACE 8 nt authority\system
C:\Windows\System32\Macromed : delete Perm. ACE 1 nt authority\system
C:\Windows\System32\Macromed : delete Perm. ACE 0 nt authority\system
C:\Windows\System32\Macromed : new ace for nt authority\system
C:\Windows\System32\Macromed : new ace for nt authority\system
C:\Windows\System32\Macromed : 6 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
ERRORLEVEL = 0
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 10 nt authority\system
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 7 nt authority\system
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 6 nt authority\system
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 1 nt authority\system
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 0 nt authority\system
C:\Windows\System32\Macromed\Flash : new ace for nt authority\system
C:\Windows\System32\Macromed\Flash : new ace for nt authority\system
C:\Windows\System32\Macromed\Flash : 7 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 nt authority
\system
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for nt authority\system
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 n
t authority\system
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for nt autho
rity\system
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 3 nt auth
ority\system
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 0 nt auth
ority\system
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for nt authority\s
ystem
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 3 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 2 nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 2 nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for nt authority\system
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
ERRORLEVEL = 0
C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users
C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : new ace for builtin\users
C:\Windows\System32\Macromed : 4 change(s)
Elapsed Time: 00 00:00:00
Done: 1, Modified 1, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed
ERRORLEVEL = 0
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 3 builtin\users
C:\Windows\System32\Macromed\Flash : delete Perm. ACE 2 builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : new ace for builtin\users
C:\Windows\System32\Macromed\Flash : 4 change(s)
C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 1 builtin\user
s
C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 1 b
uiltin\users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\
users
C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 1 builtin
\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users
C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P
erm. ACE 1 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change
(s)
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P
erm. ACE 1 builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace
for builtin\users
C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change
(s)
Elapsed Time: 00 00:00:00
Done: 6, Modified 6, Failed 0, Syntax errors 0
Last Done : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e
xe
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
Elapsed Time: 00 00:00:00
Done: 0, Modified 0, Failed 0, Syntax errors 0
ERRORLEVEL = 0
=========================
Finished.
=========================
Press any key to continue . . .
Thanks,
Roger Desilets
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m_vargas‌
Maria,
I ran the SubInacl and created the new reset.cmd and rebooted. I then tried the Flash player installer you downloaded to my desktop and received the same error message.
Thanks,
Roger
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Hi Roger,
Thank you for the update. The installer engineer is still going through the Process Monitor log file.
--
Maria
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Hi Roger,
The installer engineer identified several registry entries we'd like to get permission information on. Are you available for a quick screen-share? Shouldn't take very long.
--
Maria
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Yes
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cwsc94870102 wrote:
Yes
Sorry, I waited as long as I could. Maybe we can pick this backup next week.
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Hi Roger,
Sorry, not sure what happened there with your forum post. I didn't get an email that you replied until now (two came through).
I'll message you Monday morning when I arrive and see if you're available then.
--
Maria
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m_vargas‌, Thanks for the help. I will figure out a way for McAfee to allow the install of Flash Player or White list the Reg Keys below.
HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB70-AE6D-11cf-96B8-444553540000}\Compatibility Flags
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\Policy
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppPath
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppName
Thanks,
Roger
m_vargas wrote:
Hi Roger,
Sorry, not sure what happened there with your forum post. I didn't get an email that you replied until now (two came through).
I'll message you Monday morning when I arrive and see if you're available then.
--
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For anyone who may come across this thread with similar issue (and still getting 'Failed to Register' error after running the SubInACL tool to fix permissions):
We're identified the issue as McAfee. Specifically, McAfee was preventing access to the following registry entries:
HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB70-AE6D-11cf-96B8-444553540000}\Compatibility Flags
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\Policy
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppPath
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppName
When McAfee was uninstalled, Flash Player ActiveX registered. Could be some policy setting in the McAfee configuration. OP is going to investigate.
--
Maria

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