Flash 11 crashing in all browsers

[Guest]

I have been having nothing but problems with this. I usually use Chrome as my internet browser (on Mac OS X 10.6.8), and I kept getting "This plugin has crashed: Shockwave Flash". At first I thought it was just a problem with Chrome, but it is happening in every browser. I disabled it in Chrome, and reinstalled it, and re-enabled it, and it is still not workin. I think I've removed it / reinstalled it four times already and it keeps having the same problem. Any time I go on a website with flash media (youtube, a site with a music player of somesort, google ads that have flash, etc), it gives me a crash report.

[Guest]

I tried this way and I have no crash report in console while still have Flash 11 crashes. Please see attached screenshot.

[Guest]

Look for the font shown right before the CrashReport ...

-- Sean

[Guest]

The problem is that I don't see any crash report, but see the crash

[L Chisnell]

Thank you so much!  This worked.  FYI, my offending font was the Merge - Web Font.  I'm running MacOS 10.6.8.  Crashed in Chrome 14.0.835.202, Firefox 7.01. and Safari 5.1.1 everytime for every single thing. Total nightmare.  I get my voicemail through Google Apps so this was a HUGE problem, but this fixed it.

Everybody else, you can't just remove via FontBook for some reason - I actually went into Library/Fonts/ and deleted it.

[Guest]

Have no errors in my fonts, but Flash 11 still crashes all the time...

[Guest]

I developed a method for identifying the bad fonts in question. It requires command line admin access, but is pretty simple.

See: http://damnedfinesoftware.blogot.com/2011/10/fsusage-when-adobe-flash-crashes-in.html

Thanks for the hints here, folks. I removed about 20 of my 900+ fonts, and all is now well!

-- Sean

[libflashplayer_so]

@seantrue  thanks for posting your method to determine bad fonts.  it should help others as Font book doesn't completely rule out all questional fonts.

would you be able to send us your fonts that were  causing your crashes?  we have a potential fix that will land in the next release and we would like to make sure all instances of those corrupt fonts have been looked at.  thanks...

[Guest]

rm Koz*.ttf

rm AdobeMyungjoStd-Medium.*ttf

rm RyoDispStd-ExtraBold.ttf

rm RyoDisp*.ttf

rm Ryo*ttf

rm AdobeFangsongStd-Regular.*ttf

These were all in my ~/Library/Fonts directory. If you would like me to check my time machine, send

me an email address to send them to, and I will do so ... sean dot true at gmail dot com

-- Sean

[kathyhuffman]

I am using windows xp, firefox and flash player crashes on my all the time.  It was ok about a week ago... now every time.... freeze and crash....

any ideas to help

[kathyhuffman]

there it went again................another crash

[Guest]

I have run into the same problem, when using flash player 11 (windows 7, ie9, chrome), browser crashes.  I tested this across a few virtual machines as well… same problems once the Flash Player is upgraded to 11.

Seems to be related to TLF text, I have a SWF that was created using TLF text and targeting player 10.1, 10.2.  This crashes flash player 11.  I changed the target flash player to flash player 9.0 AS3.0.  This of course removed the TLF text references and changed the text to classic, but the content now loads in IE, Chrome, using Flash Player 11.  Going to take a while to “restructure” my text layout, but the content works.

FIX

ADOBE:  PLEASE review player 11 ASAP (or pull it).  

USERS:  Uninstall Flash Player 11 and install an older version of flash player.

PUBLISHERS: IF YOUR USERS UPGRADE FLASH, YOUR CONTENT MAY CRASH THEIR BROWSERS!  Target flash player 9 when publishing for the time being and/or don’t use TLF text. (A workaround till they stop using this version of 11.)

[thecoolkid2]

Argh!!!

I have this problem too... it crashes on Chrome, Firefox, and iE...(all my browsers are to their newest versions, running on windows 7)

I've tried redownloading Flash 11 several times... but when i get to the 'successfully downloaded/installed' page, the browser crashes!

All of my drivers are fully updated too- both sound and graphics.

HOWEVER! A simple restart last night enabled flash to work... All I did was restart the computer, then I was able to use flash-related media (youtube, WMP) for a while. Then, when I started the computer this morning, nothing worked again...

On a side note, I was also wondering if windows media player and some games are affected by this? WMP is not working for me, as well as Call of Duty 4.

Itunes is working for me, though.

Sorry if I seem incompetent, but 

Please help!

EDIT: Restarting the computer does seem to fix the problem (Youtube on Chrome, Firefox, iE, media player, Call of Duty all seem to work)... but for how long, I'm not sure... I'll keep using my machine until I encounter a problem.

[anico_eyas]

Flash crash all the time now, using latest version on XP. It makes computer suddenly become slow and after 3-5 second mouse pointer get stuck and 3-5 sec later everything just stop and only thing to do is push reset switch. No error message, no bsod, no special at all, it only slow down to a stop. Very very annoying, happen at least once per hour if browsing. I suspect this why my other computer with window 7 froze a few days ago, browser was on in background and was possibly flash on the page. Will uninstall this garbage now and wait for a useful version with fix for this.

[keanu215]

yea mine is crashing too how do we fix this problem

[hkudo]

Hi all,

I am going to close this forum discussion because it's getting unmanagable. This thread started with all browser crash on Mac OS and it could have workarounded by removing illegally formatted trutype font from OS. Flash team is working on fixing this particular crash so it won't cause crash with this particular reason in future version of Flash Player. However we still strongly recommend to remove those fonts that OS do not recognize as functional font or illegally distributted fonts.

I understand that there are other possible causes for browser crash and we prefer discussing them in different threads or respective bug report. With this reason I would stop this thread here.

Thanks you for your understanding.

Hitomi 

[hkudo · Accepted solution]

The original post issue, crash all browser on Mac, was fixed in latest Flash Player (11.1.102.55) through this bug report:

https://bugbase.adobe.com/index.cfm?event=bug&id=3003022

Thank you for all who helped to provide us information here and the bug report. We could have fix the bug just because you provided accurate information. We really appreciate your comments, reports, and help here.

thanks,

Hitomi