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inessas98910540
inessas98910540
Participating Frequently
February 15, 2019
해결됨

I cannot open any links requiring adobe flash. I have it installed and turned on, but the website says it is disabled even though I have allowed it to work

  • February 15, 2019
  • 2 답변들
  • 12972 조회

I cant open any links like:

Module 4 - Image System

I get 500 internal server error

    이 주제는 답변이 닫혔습니다.
    최고의 답변: _maria_

    No, it doesn't let me type or change the url URL link at all. I can select it but nothing else. And when I pressed clear permissions and check the setting  the media autoplay still has allow selected. So I can't change anything in this page


    I'm not sure why it's displaying different for you, however, the cause remains - this is an issue with the content provider, not Flash Player.  The content provider needs to fix their Flash detection handling to conform to the browser requirements.  Until then, I recommend using a different browser, such as Chrome, that the site works on.

    2 답변

    inessas98910540
    inessas98910540작성자
    Participating Frequently
    February 15, 2019

    So why doesn't edge browser display the content? Is there any way to fix this issue? Maybe update it?

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    February 15, 2019

    I was able to get it to work on Edge, but the issue is with the content provider and they need to fix it on their end to work correctly.

    On Edge, when navigating to http://www.chrispqld.com/endoscopy/animations/435.asp it displays the puzzle piece to click to allow Flash, but the site redirects too quickly to http://www.chrispqld.com/endoscopy/animations/noFlash/default.asp?page=16 which is were the error 500 displays.

    When you get the 'error 500', click on the 'i' in the address field, to the left of the web-site URL and select 'Allow Adobe Flash':

    Then go to http://www.chrispqld.com/endoscopy/animations/435.asp​ again.  This time the Flash content should display.

    I uploaded a short video to Adobe Document Cloud​ to demonstrate this.

    <edit>

    You're essentially going to have to 'allow' Flash every time on Chrome and Edge. Once you exit out of the browser, the browser 'forgets' your 'allow' setting and forces you to 'allow' Flash again.  This is a browser feature, not anything to do with Flash, as the browser determines how it handles (loads) Flash.

      inessas98910540
      inessas98910540작성자
      Participating Frequently
      February 15, 2019

      I get a puzzle icon for a split second but it quickly dissapears before I can even click it . And when I press 'i' in top left , it just shows check mark next to allow , which means it's enabled but the content still does not display even after refreshing the page

      _maria_
      Community Manager
      _maria_Community Manager
      Community Manager
      February 15, 2019

      Internal 500 server error is a problem with the server, not Flash, your computer or anything else.  Essentially the website host has something misconfigured on their end that prevents the action your attempting from completing.  Please contact the content provider for assistance.  In this case, it appears the site is not coded correctly to detect Flash and prompt the user to either 'allow' Flash in the browser, if it's already installed, or prompt the user to install Flash, if it's not already installed.

      However, using Chrome, I went to the site you linked to, then followed the instructions at Use or fix Flash audio & video - Computer - Google Chrome Help (going to site settings to allow Flash).  After reloading the page, Flash content worked.

      If you're not using Chrome, please provide the operating system and browser you are using.

        inessas98910540
        inessas98910540작성자
        Participating Frequently
        February 15, 2019

        I have used windows 10 , and Microsoft edge browser. The flash is already

        integrated into the edge browser. I was not able to view any interactive

        content ever since installing the windows 10 and using Microsoft edge

        browser.

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