Large Memory Usage in Flash Player 11.3.300.257

Report · Jun 20, 2012

Jeromie Clark wrote:
Hi,

You should see two FlashPlayer_11_3_300_257.exe processes. This is how Protected Mode in Firefox works. It does *not* double memory usage.

Having two FlashPlayerPlugin_11_3_300_257.exe processes may not double memory usage but your 'low-integrity heavy-lifter' process definitely has massive memory usage issues that need fixing.

As I type, this process is using 792MB of RAM all by itself.

Before the Flash update, Firefox's own 'plugin-container.exe' only ever used under 200MB at the very most This is clearly unacceptable memory hogging by your new Flash process.

Report · Nov 26, 2012

Unfortunately, I'm stuck on the "Connecting" screen of duelingnetwork. Our corporate firewall is probably blocking some socket traffic or something.

What I did notice, is that they have ads in rotation at the top of the page. It could easily be a poorly-written/malicious ad that was in rotation when you were using the site. I'm wondering if you are seeing the same issue today.

In the meantime, I'm running the duelingnetwork site in a couple tabs on my Win7 x64 machine with Firefox 17 and Flash Player 11.6 (our daily engineering build). My memory usage is steady at 114MB. I'll try and keep an eye on it.

Report · Dec 08, 2012

I also have Firefox 17 and Flash Player 11.5 and am experiencing constant memory leak. FlashPlayerPlugin steadily takes up more and more memory making my computer slower and slower. Happens most often when I'm playing Facebook games like Chefville or War Commander.

Report · Dec 12, 2012

I have firfox 17 and 11.5 and the cpu usage and ram sloooooooooooooooows things up so much on any flash app, you tube, google earth in fact any app that uses flash! Noticed recently player cityville on facebook the cpu hit 70% usage and RAM free fell to 450Mb on a 3Gb system memory!

Message was edited by: floobydog

Report · Jan 31, 2013

How are you possibly trying to act ignorant of an EXTREMELY WELL KNOWN memory hogging/leak problem? Just about everyone who uses Flash is 100% aware of the issue and the vast majority of those who are not aware are still experiencing the leak, they just tend not to be "computer literate" enough to understand why or investigate. Stop treating everyone who mentions the leak like we are trying to tell someone we just saw a flying saucer! Treating customers as though they are stupid enough to buy into your spiel of not experiencing the issue is very insulting to our collective intelligence.

Why cant you just say "You know, we HAVE nbeen aware of this issue for some time now and are most certainly acting to correect it, however we have sort of run into a wall as far as progress goes, but dont worry, we are still actively looking for a fix." I'd sure as hell be able to deal w the hassle then, but when being lied to and treated like we are inagining the issue gives me a VERY sour taste in my mouth towards any/all Adobe staff/products. I'm assuming this is NOTthe impression you are hoping to instill in your customers......

Report · Feb 10, 2013

I have to agree that ever since flash added control panel from 11.0 onwards it has been a completel shamble. What you fail to understand is the average people using the internet doesn't have a clue about in detail technical support or how don't want to spend long hours trying to go through trial and error technical support any as all they are getting is frustration and no one to listen to what is really ahppening.

Let me try to explain this to you Jeromie Clark , the previous version of flash before version 11.0 was working more than marvellous for everyone it blend welll no need to give a damn about control panel or memory usage all they cared was they go on youtube or any channel first time and it ask them to download flah and they did and that is the last personal contact they had with their flash player so brilliant it waas.

Please pass this message to your board, since everyone rely on flash to watch videos and music on internet, the changes they made to flash after version 11 has all been BIG mistakes one after the other and they keep going in the that same direction again and again making more people frustratng everyday. If your people were actually listening then they would have understand that they are moving in the wrong direction and revert to how it was before.

The issue people are trying to explain to you is , while watching one video online it is not dependent on the site or channel, most user is having an issue where flash suddenly eat all the ram exceeding the amount of ram the browser itself is using up until it render the browser itself NON-RESPONDING undefinitely which a lot of people has been trying to make you the developpers understand. If you are unable to accept the fact that there is a problem with it and try to revert to how flash was before then the issues and complain will only keep piling up because 90% of sites uses flash and it is causing massive frustration right now between browser developpers and users about the use of flashplayer.

I have given up on what in my opinion is a fine piece of crap by that I mean every flash player after version 11.0 I will ask of you if there is a way where I can have a non control panel flash player version 9. or 10 I can download and use I am really fed up with this situation everyday where I have to CTRL+ ALT+ DEL then end process from my task manager when my flash player go berserk this should give you an idea how frustrating it is. If you are looking into individual site then you have to go through all video sites then effect is the same. We pay a premium to watch a movie channel and halfway through the movie it stop responding because flash decided to go berserk and suck all the memory page stop responding we have to CTRL+ALT + Del again then you don't want to watch the movie anymore plain simple this is the experience of a lot of user right now please pass this to your developpers if you can.

Report · Feb 11, 2013

First, a couple useful links.

Adobe maintains an archive of old Flash Player versions here:

http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

We maintain an extended support release for Enterprise users, and other change-averse audiences:

The latest version of Flash Player 10.3 with current security updates is 10.3.183.51.

You can also completely uninstall Flash Player by using the uninstaller, here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

While I understand that a couple of you are frustrated, I'm spending time on the Forums specifically because I want to turn your feedback into tangible improvements in the product.

The reality of the situation is that we don't have an open bug that describes a memory problem. I do believe that most of you are seeing something abnormal. It also looks to me like there are multiple root-causes between the posts. The only way that I'm going to figure that out is to dig into the issues person-by-person until I identify common denominators.

There are a lot of variables in play. While Flash Player is presented as a single product, the code that executes on your machine varies wildly based on the operating system version, browser version, graphics and audio hardware, whether or not Hardware Acceleration is enabled, and what the actual Flash content you're using is doing.

Also, just to clarify, Youtube videos themselves are encoded differently -- they're not all the same. When talking about Youtube videos, I need links to specific videos, the quality you were using, and any details about whether you were using full-screen, etc to most effectively look into Youtube video problems.

Where I've dug into this with people (there are a bunch of similar, resolved threads), the net result is frequently that a third-party piece of software -- anti-virus/malware, software firewalls, video scrapers, ad blockers is ultimately the problem.

As always, I'm more than happy to look at this stuff; however, I'm not going to flail around blindly. Without detailed information, I'll typically do a quick check with my desktop machines, but that's about all I can do.

At a minimum, the following information helps me to at least find a comparable machine and try the problem myself. Memory issues are complex and nuanced. If you don't want to take the time, that's cool -- use the uninstaller or the archived links above.

Basic Troubleshooting Info

To help troubleshoot we'll need the following system information:

- Operating system

- Browser

- Flash Player version - http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

The first step is to work through the video troubleshooting guide for your operating system, here:

- Windows - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html

- Mac - http://helpx.adobe.com/flash-player/kb/video-playback-issues.htm

When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:

- Windows - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Windows_users

- Mac - http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_For_Mac_OS_users

Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify this by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the menu.

- HTML5 video - http://www.youtube.com/watch?v=cTl3U6aSd2w&html5=True

- Non-HTML5 video - http://www.youtube.com/watch?v=cTl3U6aSd2w

Report · Aug 23, 2013

Ok now I'm going to be a pain and rant since this is really iratating me. I only have 2gb Ram and I like to play games on facebook and other such games on Firefox but when I do my ram goes from 63% at most to nearly 90%, because your damn player is using nearly 400 mb off it and it slows my pc down like hell and even make the sound crackle at times when I'm trying to play. You need do so something about the amount of ram you program it aloud to use no matter the amount of ram the pc has. Also here is my DxDiag

------------------

System Information

------------------

Time of this report: 8/23/2013, 20:54:35

Machine name: ANWEN

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)

Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

System Model: Presario CQ57 Notebook PC

BIOS: InsydeH2O Version CCB.03.61.11F.43

Processor: AMD E-300 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.3GHz

Memory: 2048MB RAM

Available OS Memory: 1642MB RAM

Page File: 2176MB used, 1109MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: AMD Radeon HD 6310 Graphics

Manufacturer: ATI Technologies Inc.

Chip type: ATI display adapter (0x9802)

DAC type: Internal DAC(400MHz)

Device Key: Enum\PCI\VEN_1002&DEV_9802&SUBSYS_3577103C&REV_00

Display Memory: 938 MB

Dedicated Memory: 373 MB

Shared Memory: 565 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: CMO15A2

Native Mode: 1366 x 768(p) (59.989Hz)

Output Type: Internal

Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Driver File Version: 8.17.0010.1083 (English)

Driver Version: 8.861.1.2000

DDI Version: 11

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

Driver Date/Size: 7/6/2011 08:11:20, 811008 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B71EE2-DB42-11CF-B777-7D15BEC2C535}

Vendor ID: 0x1002

Device ID: 0x9802

SubSys ID: 0x3577103C

Revision ID: 0x0000

Driver Strong Name: oem7.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Wrestler:8.861.1.2000:pci\ven_1002&dev_9802&subsys_3577103c

Rank Of Driver: 00E60001

Video Accel: ModeMPEG2_A ModeMPEG2_C

Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

D3D9 Overlay: Not Supported

DXVA-HD: Not Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

-------------

Sound Devices

-------------

Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_103C3577&REV_1001

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: RTKVHD64.sys

Driver Version: 6.00.0001.6287 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 1/12/2011 01:56:00, 2709224 bytes

Other Files:

Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

---------------------

Sound Capture Devices

---------------------

Description: Microphone (Realtek High Definition Audio)

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: RTKVHD64.sys

Driver Version: 6.00.0001.6287 (English)

Driver Attributes: Final Retail

Date and Size: 1/12/2011 01:56:00, 2709224 bytes

Cap Flags: 0x1

Format Flags: 0xFFFFF

Description: Stereo Mix (Realtek High Definition Audio)

Default Sound Capture: No

Default Voice Capture: No

Driver Name: RTKVHD64.sys

Driver Version: 6.00.0001.6287 (English)

Driver Attributes: Final Retail

Date and Size: 1/12/2011 01:56:00, 2709224 bytes

Cap Flags: 0x1

Format Flags: 0xFFFFF

-------------------

DirectInput Devices

-------------------

Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Poll w/ Interrupt: No

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x1002, 0x4397

| Matching Device ID: usb\root_hub

| Service: usbhub

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ Standard PS/2 Keyboard

| Matching Device ID: *pnp0303

| Service: i8042prt

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

|

+ Synaptics PS/2 Port TouchPad

| Matching Device ID: *syn1e4b

| Upper Filters: SynTP

| Service: i8042prt

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

------------------------

Disk & DVD/CD-ROM Drives

------------------------

Drive: C:

Free Space: 117.5 GB

Total Space: 286.2 GB

File System: NTFS

Model: ST320LT0 20-9YG142 SATA Disk Device

Drive: D:

Free Space: 1.6 GB

Total Space: 14.7 GB

File System: NTFS

Model: ST320LT0 20-9YG142 SATA Disk Device

Drive: E:

Free Space: 1.1 GB

Total Space: 4.1 GB

File System: FAT32

Model: ST320LT0 20-9YG142 SATA Disk Device

Drive: G:

Model: DTSOFT Virtual CdRom Device

Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: F:

Model: hp DVDRAM GT50N SATA CdRom Device

Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: H:

Model: DTSOFT Virtual CdRom Device

Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------

System Devices

--------------

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&2411E6FE&3&C4

Driver: n/a

Name: PCI Express standard Root Port

Device ID: PCI\VEN_1002&DEV_43A1&SUBSYS_00001002&REV_00\3&2411E6FE&3&A9

Driver: n/a

Name: AMD SATA Controller

Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_3577103C&REV_00\3&2411E6FE&3&88

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&2411E6FE&3&C3

Driver: n/a

Name: PCI Express standard Root Port

Device ID: PCI\VEN_1002&DEV_43A0&SUBSYS_00001002&REV_00\3&2411E6FE&3&A8

Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller

Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_3577103C&REV_42\3&2411E6FE&3&A0

Driver: n/a

Name: Ralink RT5390 802.11b/g/n WiFi Adapter

Device ID: PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00\0000F76E393DD5E400

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&2411E6FE&3&C2

Driver: n/a

Name: PCI standard ISA bridge

Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_3577103C&REV_40\3&2411E6FE&3&A3

Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller

Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&2411E6FE&3&A4

Driver: n/a

Name: Realtek PCIe FE Family Controller

Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_3577103C&REV_05\4&3828895F&0&00A9

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&2411E6FE&3&C1

Driver: n/a

Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_3577103C&REV_00\3&2411E6FE&3&A5

Driver: n/a

Name: High Definition Audio Controller

Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_3577103C&REV_40\3&2411E6FE&3&A2

Driver: n/a

Name: Realtek PCIE CardReader

Device ID: PCI\VEN_10EC&DEV_5209&SUBSYS_3577103C&REV_01\00000001004CE00000

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&2411E6FE&3&C0

Driver: n/a

Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_3577103C&REV_00\3&2411E6FE&3&B0

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&2411E6FE&3&C7

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1510&SUBSYS_15101022&REV_00\3&2411E6FE&3&00

Driver: n/a

Name: Standard OpenHCD USB Host Controller

Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_3577103C&REV_00\3&2411E6FE&3&90

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&2411E6FE&3&C5

Driver: n/a

Name: AMD Radeon HD 6310 Graphics

Device ID: PCI\VEN_1002&DEV_9802&SUBSYS_3577103C&REV_00\3&2411E6FE&3&08

Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_3577103C&REV_00\3&2411E6FE&3&B2

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&2411E6FE&3&C6

Driver: n/a

Name: PCI Express standard Root Port

Device ID: PCI\VEN_1002&DEV_43A3&SUBSYS_00001002&REV_00\3&2411E6FE&3&AB

Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller

Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_3577103C&REV_00\3&2411E6FE&3&92

Driver: n/a

------------------

DirectShow Filters

------------------

DirectShow Filters:

QuickTime Audio Decoder Filter,0x00600800,1,1,gzHF330.ddc,1.01.0000.0017

WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

QuickTime Video Decoder Filter,0x00600800,1,1,mtw178.ddc,1.01.0000.0017

Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308

WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3555.0308

WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3555.0308

ATI Ticker,0x00200000,0,1,Ticker.ax,

DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

MainConcept MPEG Demultiplexer,0x00800100,1,2,mc_demux_mp2_ds.ax,9.06.0008.8663

Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

DivX AAC Decoder,0x00800000,1,1,daac.ax,8.08.0000.41966

StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,

DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835

Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.0021

Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

DivX Demux Filter,0x00800002,0,3,DirectShowDemuxFilter.dll,1.00.0003.0136

File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3555.0308

DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.03.0000.0048

VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

DivX Demux Filter (Unrestricted Edition),0x00200000,0,3,DirectShowDemuxFilter.dll,1.00.0003.0136

VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,

File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835

MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,

Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835

AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175

Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175

MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835

AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

MainConcept Stream Parser,0x00400000,1,2,mc_demux_mp2_ds.ax,9.06.0008.8663

Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:

WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

DivX 6.9.2 Codec (2 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7601.17514

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514

VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

DivX 6.9.2 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:

WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713

CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:

Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

Stereo Mix (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:

PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:

Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:

Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

HP Webcam-101,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:

Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:

Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:

CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

HP Webcam-101,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:

VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:

BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:

Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:

Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:

Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------

EVR Power Information

---------------

Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

Quality Flags: 2576

Enabled:

Force throttling

Allow half deinterlace

Allow scaling

Decode Power Usage: 100

Balanced Flags: 1424

Enabled:

Force throttling

Allow batching

Force half deinterlace

Force scaling

Decode Power Usage: 50

PowerFlags: 1424

Enabled:

Force throttling

Allow batching

Force half deinterlace

Force scaling

Decode Power Usage: 0

Report · Aug 23, 2013

The amount of RAM used is directly related to the content you're viewing and how it's written. There's also a direct correlation between performance and memory usage. While we could possibly reduce the memory footprint in Flash, it would mean that the game would probably be unplayably slow because we're unable to do the appropriate optimization and caching required.

There's no magic here. Flash Player is heavily tuned to minimize the system resources required for a given activity; however, the majority of control over what and how resources are used is defined by the game software, not Flash Player. If you're playing a rich game with beautiful graphics and high-quality sound, that's inherently going consume more resources than say something like Homestar Runner or Dino Run. Developers like to push the boundaries of available systems, and as hardware becomes increasingly powerful, the resource requirements for software typically scale along with it.

In addition, the sophisticated state-sponsored security threats facing modern browsers often mean that we trade security for raw speed. This is a reality of the times we live in, and the side effect is that we often have to do more computation than necessary for a given operation in order to ensure that we make it as difficult as possible for attackers to gain control over system memory in a way that would allow them to write consistent, reliable exploits.

A quick search on Amazon show that a typical 8GB RAM upgrade kit runs about $75. While I understand that that is a lot of money depending on your circumstances, it's the fastest path to getting a satisfactory experience.

Report · Sep 11, 2013

@Jeromie

I agree to you what you say about security. Nearly every software manufactuere has problems with this. And if some one is playing games I don't think he needs other videos in tabs opend.

But you also sgould think about the normal usres. I am using an older notebook with 2 GB ram (I dismounted the other 2). More meens longer run on hibernating! I have for example several youtube tabs opend because I may see something interesting and don't want to loose my origin thread, I was looking for. My FF crashes regulary. I cannot understand, why it is so difficult to free the memory!

You even could free the memory when the video is ended. In some times I don't want to close the youtube-tab because there is another interesting video on this opend tab. But I will come there later. You see what I mean? The tab remains open by wasting memory!

And if I close all youtube tabs. I don't want to see a Byte used by the plugin.

And if any website loads to much, ok, then programm an self remembering checkbox, where you can decide what to load and what not!

By the way I agree to

38. 95XJsport,

31.01.2013 20:47

and

40. vladislaus_vii,

10.02.2013 10:09

Report · Feb 10, 2016

Is there any Adobe paid support available that can help identify memory issues in Flex code?

Report · Feb 10, 2016

Hi,

you can log a bug in our bugbase with all steps to reproduce the issue.

https://bugbase.adobe.com/

Thanks

Report · Apr 22, 2016

Thanks for your feedback.

Report · Feb 10, 2013

The best thing for you to do is to allow all users to have the choice of which flash player they want to use. By that I mean bring back the older working versions without pop up message and without that damn control panel. People are not interested to get to know how it works all the jargons is too complicated for most of us to understand what you are saying . All we want is the older simple version that doesn't affect the RAM and remain hidden to the human eye while it is operating like it used to do in previous versions like Flash player 9.0 , 10.0 etc...

For anyone else who has time to fuff around with a control panel then fine they can download that version if they like it and I am sure you'd be surprise how many people would revert back to the old ones . I still can't believe why introduced a stupid idea like control panel into it while it was working fine before as it was prior to that.

Report · Feb 10, 2013

Guys,

I've found a trick to the memory hogging problem that I'd like to share with everyone having this memory problem - temporary solution of course, but it worked for me. (still don't know what the root cause really is ... )

First of all , I had this problem on a Windows 8 computer .. with everything being the latest and greatest. Memory usage started to grow in all browsers (IE, FireFox and Chrome) because I had upgraded to the latest and greatest Adobe FLash ... can't remember which version I had before that. Well you know what happened next .. i'll spare you the sad story and skip to what I did to fix it.

Windows 7 / 8 users:

First , start up task manager . Click on the 'Processes' tab, then sort by Memory Usage by clicking on the Mem Usage Column header. Make sure you've sorted it by Highest to lowest. We are doing this to find the browser process which is using flash . It will show up at the top and you'll see it growing to about 1.7 - 1.9 GB memory usage. Don't let it grow beyond 50% of your total RAM .. system may get slow or unusable at that point.

Now start up your favorite browser and go to a page that has flash .. youtube for example. You'll immediately see the memory usage counter start climbing and the process will be a tthe top you your list in taskmanager (assuming you've sorted it correctly). The process should be the browser you are using. Right click on that top line and 'End Process'.

You'll see that the browser window goes away - Browser (chrome/IE) will automatically reload the window with your flash content and continue playing from where it left off. The memory will start to grow again on the browser process. Keep killing it .. for a total of 3 times (have never seen it go beyond 3, but hey ...you never know) .

You'll notice that after your 3rd kill , the browser continues to reload the content, but the memory usage stops growing.

Whatever crappy code was used is obviously trying to do something, but thankfully it stops doing it after the 3rd try.

You can now enjoy your flash content .. for the time being..

NOTE: if you close all your browser windows or reboot your computer you have to do this all over again .. SORYY.. not a permanent fix. ( Rinse and Repeat !!! )

For those of you who are tired of the new version and want to go back to an earlier one that works -- here's a link to the older version in Adobe's archive : http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html . Try it is all I can say.

I permanently fix the problem I was having by trashing windows 8 and reinstalling from backup my WORKING COPY of windows 7. The adobe flash version in it is "You have version 11,5,31,139 installed" . I'm not upgrading it ever again until Adobe developpers wise up and fix whatever the issue is. I'm running same hardware , just different OS now. I think it has something to do with Windows 8. No one else has posted which OS they are running , so I"m not sure if everyone having this issues is a Windows 8 user.

For those of you who have this issue - I've felt your pain ... hope this helps.

Peace !!

Message was edited by: adobe_user875

Report · Dec 16, 2013

Since end users are being asked to help solve this problem it would be useful if flashplayer could provid *us* with some help. When excessive memory use occurs we often have many browser tabs open, most of which have loaded dozens of third-party scripts and flash applications, and thus "pointing out the links" that cause the problem can be quite difficult.

For example, I've had 40 tabs open on chromium 30.0.1599.66 for a couple months now with reasonable memory use (under %20), but over this last weekend I apparently left Facebook open and came back Monday to find libflashplayer.so in a process using 19GB of memory (thats %96 of my 16GB of RAM plus over half my swap). Perhaps it was "the Facebook site", or more likely it was some flash based applet embedded in an ad or app. I can report that the link was "www.facebook.com" but is that going to help you?

Chromium's Task Manager revealed this:

https://drive.google.com/file/d/0B2Aa1CLVYuzUNUZEeGZvU203NXM/edit?usp=sharing

yes, that's 13+GB as seen *internally* by Chromium.

# ps axf

...

9110 pts/4 Rl 3892:45 | \_ /usr/lib/chromium/chromium --type=plugin --plugin-path=/usr/lib/mozilla/plugins/libflashplayer.so --lang=en-US --channel=8909.20.923042770

...

And that's libflashplayer accumulating over 64 hours of CPU time (presumably garbage collecting memory?). I'd say garbage collection either (a) isn't working, or (b) is not useful in this context and should not be claimed as a reason why flashplayer is "coded properly".

$ pacman -Qi flashplugin

Name : flashplugin

Version : 11.2.202.310-1

Description : Adobe Flash Player

Architecture : x86_64

URL : http://get.adobe.com/flashplayer

Licenses : custom

Groups : None

Provides : flashplayer

Depends On : mozilla-common libxt libxpm gtk2 nss curl hicolor-icon-theme

Optional Deps : libvdpau: GPU acceleration on Nvidia card [installed]

...

It is inconcevable that flash can use this much memory and not know from where the requests have come. It is also unbelievable that some simple log messages cannot be provided to help users report, and Adobe to fix, this clearly inappropriate application behavior. If a single flash app, or even a group of flash apps from a single site use this much memory, then flash *needs* to set some limits and mention what is requesting so much memory. (and no, %90 of all available memory for one site is not appropriate)

What we have here is an *uncontrollable* environment where a malicious or unwitting web site has the power to create a denial of service condition on end user's machines. This situation must be taken much more seriously. I feel Adobe has a bit of a "head-in-the-sand" approach to this issue and is not really trying to understand or solve the real problem. Understand that defending with "we only use a percentage" and "we have garbage collection" does nothing to correct the end user's experience.

Report · Jul 05, 2012

I have observed that flash player indeed is using all RAM of my system and causing a lot of delays in other applications and in my use of my computer. This is happening, for example, after I access for a while an internet TV channel, like 'France 24' (http://www.france24.com/en/aef_player_popup/france24_player#) or 'All Jazeera' (http://www.aljazeera.com/watch_now/), both from Google Chrome and Opera. (I haven't tested other browsers.) When this happens and I go other application, or even to another webpage already opened in the same browser, the system (Win XP) makes very long searches in the HD to get the data. These searches on the HD take much more time than if I downloaded the page directly from the website, but once it begins, what I only know after trying to go to the pre-opened page, this option does not exists more. And, while the system is searching in the HD, everything turns very slow and even to open the 'Task Manager' has become a problem.

I have already tryed to configure Flash player to limit its usage of RAM, but this option is not available neither from the Flash Player entry on the 'Control Panel' nor in the 'Configurations...' line available clicking with the 2nd mouse button at a Flash Player screen on the browser.

Do I have a way to prevent this terrible problem (other than to not use Flash Player) ? Thanks.

Report · Aug 13, 2012

I too have seen an excessive amount of memory leaked by this version. I have 2gb of Ram, and flash uses 450mb on a single tab in firefox. The 11.2 plugin rarely exceeded 200mb. The facebook application is hidden chronicals. It is true that when I close the tab, the memory is released to the system. However, it is next to impossible to play the game when flash uses this much ram.

My system overhead uses 38% ram (778mb)

Add this to Firefofox with 1 tab on hidden chronicals uses between 8-9% ram (170mb)

Flash plugin uses 22% ram (450mb and climbing)

I downloaded a 3rd party memory cleaner, and set the program to purge the memory when it reaches 65% in use. This causes flash to purge 2/3 of its leaked memory. At this point the system becomes usable again!

Seeing as this is an ongoing, and unresolved issue with Flash, it is my recomendation to add a configurable option that limits the amount of ram the plugin uses. Add this tab to the global settings so the end users can better manage their pc's memory.

If you need to see a working example, I would be willing to do a webex with adobe's support.

Report · Aug 14, 2012

I'd definitely recommend creating a new bug report on this at bugbase.adobe.com. Please be as descriptive as possible with the steps to reproduce and the results that you are seeing. Once completed, please post back with the bug URL or number so that others affected can add their votes and comments.

Report · Aug 14, 2012

What's sad is that I got a Flash Update yesterday, but it doesn't tell you it's for the Flash Plugin. So I updated and now I'm stuck with the latest Flash 11.3.300.270.

I wanted to go back to 11.2 plug in but it seems to have been pulled from sites like FileHippo.

Also find it funny that 11.3.300.270 was given to us as an update, but yet Adobe site itself still lists .268 as the latest build. What gives?

Report · Aug 14, 2012

You can find previous versions of Flash Player on our Archive page. However, when downgrading I suggest reviewing the notes in this FAQ first:

How do I revert to a previous version of Flash Player?

11.3.300.270 was indeed a unique release, if you are interested in why it wasn't available on http://get.adobe.com/flashplayer please see this announcement post:

8/2/2012 - Flash Player 11.3 Update

However, we released 11.3.300.271 today to fix a security issue, and this build should be available everywhere:

8/14/2012 - Flash Player Security Update

Report · Aug 14, 2012

Thank you for the explanation Chris.

I sure hope this update solves some issues.

I play games on FB, usually using FF, but 1 of the games (Treasure Island) I'm having to use Chrome because the graphics are messed up on FF.

Report · Aug 15, 2012

Well, Flash .271 has solved no issues. As a matter of fact my Firefox has started crashing again as it did like 2 Flash builds ago.

Most all my games on FB the graphics are bad and choppy.

I'm having to use Chrome for FB.

Not sure what Adobe is trying to do, but Flash 11.3, especially the plugin has gone from ok to worse since it went from 11.2 to 11.3.

Adobe really needs to look into these issues.

Report · Aug 15, 2012

SwoozyQue,

Have you given our Flash Player 11.4 beta 2 a try? If you install it, give it a few hours and it should update automatically to our latest beta (which is more recent than beta 2.)

8/7/2012 - Flash Player 11.4 Beta 2

Report · Aug 16, 2012

Thank you Chris.

I managed to download the non IE build of 11.4 Beta 2 and I see an improvement in game play so far. Still have to give it a run for its money.

I can't use the 11.4 Beta 2 (IE) because there seems to be issues with it and our AOL Beta Chatroom on the AOL 9.7 client. And since I'm an AOL Beta Tester I can't not use the chatroom.

Report · Sep 03, 2012

Chris et'al,

I see at least three different issues here:

People seeing other graphics (e.g. Video, TV, games etc) performance significantly decreasing when Flash is active.
People see significant increase in memory usage in 11.3 and 11.4
People see sluggy/sticky overall performance when Flashu is running heavy apps.

Here are my finding this far:

Case 1: Decreased overall performance when Flash or any other UVD application is running

If you're running AMD/ATI Radeon series graphics, you're likely seeing the symptoms of Radeon series GPU BIOS/firmware "feature" which happens with _every_ application using the UVD ("Univeral Video Decoder"). I call this bug even some resist it, as this feature causes the GPU core clock and memory speed to drop to about half (depending on GPU model). I managed to isolate this problem only week or two ago, and since the firmware patch I did, these sympotms have _all_ disapearred. See end of this message if you need more detailed explanation how to fix this problem.
This problem can't be fixed with driver update (now or never) as it is a GPU BIOS issue. I have asked AMD if they plan to provide a generic patch for this but I haven't received any answer yet.
If you are running NVIDIA and you see similar behaviour, make sure that you're running the most recent drivers.

Case 2: Increaseed use of memory

I can confirm that 11.3 and especially 11.4 uses significanlt more memory than older versions.
This is not correlating with Protected Mode Enabled/Disabled. Aka in both modes there are some excess memory usage cases.
For example in 4GB system the memory usage varied in between 20-25%, and in my test with other application cases, 25% launched some serious random "hard fault sessions" trying to maintain the balance in between Free/Standby/Modified lists. Espacially when the paging started, as you can guess when modified list was needed by other applications, the reponse times were from h*ll.
IMHO: It seems like Flash is trying to do some sophisticated working set trimming, which is always a good intention. I'd still recommend taking a more detailed look to that, and possibly provide some user level parameters to help me to decide how much memory I wish to allow for Flash application(s).

Case 3: Flash 11.3 and 11.4 delivering reduced overall browser performance

This has been a real bugger and I just don't have more time to look at it. Anyway, this is not directly connected to Case #2. I verified this with different CPU and memory configurations thus at least to me #2 and #3 are separate issues -- even though there might be a common root cause behind them, I have no evidence for that now.
The problem description roughly is following: The Firefox windows/tabs respond slowly to any attempted controls. If FF is at the background, it may take 10s of seconds, in some cases even 2-3 minutes to respond to request and come to top and activate any controls. All requests using any user controls such as scrolling or opening new tab or anything similar is responding very slowly.
Even though the documentation claims that the threads are runnin low priority, they are definitely blocking user level activity. I wonder if somekind of resource, locking or IPC related conflict has this effect to user basic priority levels as well.
Interesting finding was that when I funneled Flash related threads to two dedicated cores (2 of 4), the overall performance seen by user improved. See above.
In this case I will expect to Adobe team put some more effort to verifying where the problem might be.
Interesting finding here is that both Waterfox and Firefox with Protected Mode disabled deliver significantly better performance that does not have an impact to case #2 or #1 at all aka the memory consumtion and video performance problems with other problems are another issue here.

I'll test later today the most recent beta [Checked: No Beta versions available].

For Case1: See further details in http://techlogon.com/2011/08/11/shockwave-flash-crashes-in-google-chrome/

Cheers,

//J