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[locked] Flash player crashes all browsers

New Here ,
Oct 24, 2009 Oct 24, 2009

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In the past few days Flash Player has crashed all the major browsers, Internet Explorer 8, Firefox 3, Opera 10, Safari, and Chrome.  Windows XP 64-bit.  If you want to witness the problem, go to http://www.canaan.jp/ and wait a few moments.  I have sent in as many crash reports as the browsers were able to generate.  I have also read so many entries in other forums that this problem is epidemic.  You are probably already nearly panicking over it, and well you should.  Your monopoly on streaming data is threatening to come crashing down around your ears.  You'd better fix it quick or become accustomed to the sound of peasants banging their pitchforks against the gates and howling for your heads.

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replies 123 Replies 123
New Here ,
Nov 07, 2009 Nov 07, 2009

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I already tried running with nothing else running.  I used MSConfig to disable everything except Remote Procedure Call (which can't be shut down at all), DNS Client, and DHCP Client.  I terminated the last three AVG Security programs that start during the boot.  Absolutely everything was closed except the most minimal Windows.  Even sound was off.  I browsed to some Flash videos and the browser or the whole computer crashed.  It doesn't always crash, that's the thing.  This is such an intermittant problem that it will fool you into thinking you've found a solution.  Then it will come up and bite you, making the further disappointment just that much more aggrivating.  The fault is in the Flash Player and the fix has to come from Adobe.

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New Here ,
Nov 07, 2009 Nov 07, 2009

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GOOD NEWS!

It seems like Microsoft fixed the problem for IE. After the recent updates ( I use Vista) for IE,  I reïnstalled flash and it seems like the problem is over. I'm surfing a couple of days now en IE does not crash at all!

The other browsers still have the same problem. A funny thing is that if I use one of the other browsers, Opera/FF/Safari/Chrome etc.., until they crash en after that try to use IE, IE freezes and can't make a connection with the internet. Just like before.

I know some guys who are webmasters for a very large website that has millions of visitors everyday. They reported that the saw a very fast change in the browseruse of their visitors. I think it has to do with this problem.

I begin to think that MS has something to do with this also. I still however hope that Microsofts Silverlight will have a larger marketshare than it has now. Because Adobe is begining to have communist mentality with their monopoly like position.

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New Here ,
Nov 07, 2009 Nov 07, 2009

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Monopoly is a function of Capitalism, not Communism.  Back to Economics 101 for you.

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New Here ,
Nov 07, 2009 Nov 07, 2009

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Mr charanjeet_singh,

Your solution does NOT work. Why aren't you giving us the explanation that Adobe's technical staff gave you? Or haven't you asked them yet?

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New Here ,
Nov 07, 2009 Nov 07, 2009

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All, or almost all of described problems is matter of firewall.Ask Google about relation between a/v streaming or sites that load flash elements and firewall.

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New Here ,
Nov 07, 2009 Nov 07, 2009

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How many times do I have to say this, you dingbat, you? Flash crashes

when there is no firewall running. EOL.

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Explorer ,
Nov 08, 2009 Nov 08, 2009

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Vista use to punk me in the shower every nignt, relentlessly.  That's why I went back to daddy XP.  But, now Flash10 has an eye for me!   "Whoa is me" 

I updated to Firefox 3.5.5, this morning, but still crashed when I went to play flash game, yoville, today.

I think I will chase Flash10 out of town again; then reinstall, reboot, recap, rewind, and then re-do all over again next week!

(I didn't call anyone a dingbat, don't even know what that is!  Context seems to be both a verb and a noun?)

Ahki, emerald city, WA-state

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Explorer ,
Nov 09, 2009 Nov 09, 2009

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Kulesse,

Your last subject, about ding bats, was off topic.  Sometimes I forget too.

A good rule of thumb is to:

* First search to see if a thread, on topic you wish to discuss, has already been created. 

* If not,
you need to start a new thread, placed in appropriate forum subject section.

*
Do not post blocks of colored text. Red text is reserved for mods, so please do not use any shade of red at all, ever. (This is very important for others to be able to skim messages.)

*
Keep signature images under 100 pix vertically and keep the file size as low as possible. Some people are still on dial-up.

* Try to handle
moderation concerns through the proper channels - do not start a thread about it.

* Keep
posts entirely consisting of "QFT", it's best for most.

* NO TROLLING.


* Post at forums
because you enjoy interacting with people on this sort of level.

* NO TROLLING.

*
Do not double post. Use the Edit Button.


I hope this was helpful. 


Earnestly,

ahki, emerald city, wa-state

-----Original Message-----
From: kulesse <forums@adobe.com>
To: e a <ensignahkinum@aim.com>
Sent: Mon, Nov 9, 2009 9:33 am
Subject: [Flash Player] Flash player crashes all browsers

 
EAhkinum did u see to whom I responded? And about dingbat, see this :
http://www.urbandictionary.com/define.php?term=dingbat
Now u know what dingbat is...

--------------------------------------------------------------
This message was sent to: EAhkinum

To post a reply to the thread message, either reply to this email or visit the
message page:
http://forums.adobe.com/message/2379256#2379256



--end--

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New Here ,
Nov 09, 2009 Nov 09, 2009

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My last subject was digression, so what? Relax EAhkinum man.

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Explorer ,
Nov 08, 2009 Nov 08, 2009

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Look like the tech people at firefox are finally talking about this issue.  That no one is assigned to this issue, open for working on.  My Firefox 3.5.4 faints whenever it see's flash10, don't know if it's love or a big scaredy-cat.

They talk about cookies cause a problem cause issues, and contacting their buddies at adobe to work with this matter.  Part is written with computer language which I don't know, but halfway down the talk, they banter about options.

I don't know if u others are using firefox, but it crashes all the time now for me.  Wonder if it could be about where they say leaving a cookie alone for half a minute causes sometime of blank screen, which does happen to me if I have more tabs open and don't get back to another tab for a few minutes, or just have a tab open while multitasking on different websites...?   Does anyone know if this could be related to us?  Here is what they posted, I left out the comupter text, since it was about half the posting, but pasted the conversations they had and link to there:  https://bugzilla.mozilla.org/show_bug.cgi?id=495035

Last Comment Bug 495035 -       FF35b5pre (20090526) displays blank cookie dialog
Status:NEW
:
:regression, relnote
:Core
Plug-ins
:Trunk
:x86        Windows Vista
:-- critical           with              2                  votes (vote)
:---
Assigned To:
:
: http://yle.fi/uutiset/kotimaa/2009/05...
:
: 109041 466057
Show dependency tree / graph
Reported:2009-05-27 03:10 PST by
Modified:2009-09-14 16:50 PST        (History)
beltzner:               blocking1.9.1-              
blocking‑fennec---
blocking1.9.3---
status1.9.2---
blocking1.9.1---
status1.9.1wanted


Attachments
Printscreen of the blank dialog (170.69 KB,                 image/jpeg)             
2009-05-27 03:12 PST,              IlkkaP
no flagsDetails


Description From         2009-05-27 03:10:03 PST
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1pre)
Gecko/20090526 Shiretoko/3.5pre (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1pre)
Gecko/20090526 Shiretoko/3.5pre (.NET CLR 3.5.30729)

Cannot reproduce with any other site so far, just this
http://yle.fi/uutiset/kotimaa/2009/05/raskas_organisaatio_maksoi_miljoonia_akelle_758848.html
page makes FF to display blank cookie dialog.

Reproducible: Always

Steps to Reproduce:
1. Go to
http://yle.fi/uutiset/kotimaa/2009/05/raskas_organisaatio_maksoi_miljoonia_akelle_758848.html
2. Wait for the cookie dialog to pop up

Actual Results: 
Blank accept cookies dialog

Expected Results: 
The normal FF cookie dialog
------- Comment         #1 From         2009-05-27 03:12:37 PST -------
Created an attachment (id=379855) [details]
Printscreen of the blank dialog
------- Comment         #2 From         2009-05-27 06:11:07 PST -------
Confirmed on Windows XP, latest trunk, and I see it also in the latest Firefox
3.0 version.
This is not a very old bug, stems from ~Dec 2008. Problem is that it is not
100% reproducible.
------- Comment         #3 From         2009-05-27 06:27:59 PST -------
Another curious behavior: 

1. Ctrl+click the link, so that it opens on a new tab in background.
2. Wait that the page has loaded completely.
3. Click on the tab.
4. You see the Cookie dialog over this page. Close the dialog and you now see
the page.
5. Move the mouse anywhere.. FF will close the tab and open it in a new full
browser window. With the blank cookie dialog again.

Happens only with that page, as far as I know, but I'll keep testing.
------- Comment         #4 From         2009-05-27 07:27:42 PST -------
Yes I see indeed more, but this blank cookie bug seems an isolated case with
its own regression range:
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=050ae62b7d9d&tochange=3d10285b201c
------- Comment         #5 From         2009-05-27 07:44:50 PST -------
So far I haven't been able to reproduce this.
What are the exact steps to reproduce? What preferences should be set?
------- Comment         #6 From         2009-05-27 07:57:38 PST -------
It's "Ask me every time" option for cookies.
------- Comment         #7 From         2009-05-27 08:02:20 PST -------
That is what I used
------- Comment         #8 From         2009-05-27 08:17:27 PST -------
Ok, I can reproduce this on windows.
------- Comment         #9 From         2009-05-27 09:11:28 PST -------
>     cookie.dll!nsCookiePromptService::CookieDialog(nsIDOMWindow * aParent=0x03cb1c58, nsICookie * aCookie=0x0553b0e0, const nsACString_internal & aHostname={...}, int aCookiesFromHost=0, int aChangingCookie=0, int * aRememberDecision=0x0030c0f4, int * aAccept=0x0030c15c)  Line 69     C++
     cookie.dll!nsCookiePermission::CanSetCookie(nsIURI * aURI=0x04726b58,
nsIChannel * aChannel=0x04126cb0, nsICookie2 * aCookie=0x0553b0e0, int *
aIsSession=0x0030c364, __int64 * aExpiry=0x0030c35c, int * aResult=0x0030c15c)
Line 382 + 0x4c bytes    C++
     necko.dll!nsCookieService::SetCookieInternal(nsIURI * aHostURI=0x04726b58,
nsIChannel * aChannel=0x04126cb0, nsDependentCString & aCookieHeader={...},
__int64 aServerTime=1243440587, int aFromHttp=0)  Line 1420    C++
     necko.dll!nsCookieService::SetCookieStringInternal(nsIURI *
aHostURI=0x04726b58, nsIPrompt * aPrompt=0x04874ab0, const char *
aCookieHeader=0x04198178, const char * aServerTime=0x00000000, nsIChannel *
aChannel=0x04126cb0, int aFromHttp=0)  Line 764 + 0x20 bytes    C++
     necko.dll!nsCookieService::SetCookieString(nsIURI * aHostURI=0x04726b58,
nsIPrompt * aPrompt=0x04874ab0, const char * aCookieHeader=0x04198178,
nsIChannel * aChannel=0x04126cb0)  Line 709    C++
     gklayout.dll!nsHTMLDocument::SetCookie(const nsAString_internal &
aCookie={...})  Line 1774    C++
     xpc3250.dll!nsIDOMHTMLDocument_SetCookie(JSContext * cx=0x03cb1ec0,
JSObject * obj=0x029039c0, int id=18298492, int * vp=0x0030cc7c)  Line 9068 +
0x1a bytes    C++
     js3250.dll!js_SetSprop(JSContext * cx=0x03cb1ec0, JSScopeProperty *
sprop=0x03d4c500, JSObject * obj=0x029039c0, int * vp=0x0030cc7c)  Line 386 +
0x3d bytes    C++
     js3250.dll!js_SetPropertyHelper(JSContext * cx=0x03cb1ec0, JSObject *
obj=0x029039c0, int id=18298492, int cacheResult=1, int * vp=0x0030cc7c)  Line
4592 + 0x15 bytes    C++
     js3250.dll!js_Interpret(JSContext * cx=0x03cb1ec0)  Line 4781 + 0x1a bytes
   C++
     js3250.dll!js_Execute(JSContext * cx=0x03cb1ec0, JSObject *
chain=0x01190300, JSScript * script=0x07384000, JSStackFrame * down=0x00000000,
unsigned int flags=0, int * result=0x0030cdf8)  Line 1633 + 0x9 bytes    C++
     js3250.dll!JS_EvaluateUCScriptForPrincipals(JSContext * cx=0x03cb1ec0,
JSObject * obj=0x01190300, JSPrincipals * principals=0x047c5d5c, const unsigned
short * chars=0x07383ec0, unsigned int length=87, const char *
filename=0x053e7d20, unsigned int lineno=0, int * rval=0x0030cdf8)  Line 5151 +
0x19 bytes    C++
     gklayout.dll!nsJSContext::EvaluateStringWithValue(const nsAString_internal
& aScript={...}, void * aScopeObject=0x01190300, nsIPrincipal *
aPrincipal=0x047c5d58, const char * aURL=0x053e7d20, unsigned int aLineNo=0,
unsigned int aVersion=0, void * aRetValue=0x0030cf9c, int *
aIsUndefined=0x00000000)  Line 1440 + 0x42 bytes    C++
     gkplugin.dll!_evaluate(_NPP * npp=0x075c0084, NPObject * npobj=0x048ff678,
_NPString * script=0x0030cfd0, _NPVariant * result=0x0030cfc0)  Line 1569 +
0x4a bytes    C++
     NPSWF32.dll!66e34ad6()    
     [Frames below may be incorrect and/or missing, no symbols loaded for
NPSWF32.dll]   
     NPSWF32.dll!66d3585f()    
     NPSWF32.dll!66e6223d()    
     NPSWF32.dll!66ef97a9()    
     NPSWF32.dll!66f0a8dc()    
     NPSWF32.dll!66ee1716()    
     NPSWF32.dll!66ec68d2()    
     NPSWF32.dll!66e7af94()    
     NPSWF32.dll!66e7afc5()    
     NPSWF32.dll!66e79df7()    
     NPSWF32.dll!66e7a62a()    
     NPSWF32.dll!66e7a93a()    
     NPSWF32.dll!66e7a9cb()    
     NPSWF32.dll!66dd377a()    
     NPSWF32.dll!66e36dbe()    
     NPSWF32.dll!66e32f14()    
     gkplugin.dll!nsNPAPIPluginInstance::SetWindow(nsPluginWindow *
window=0x075bf7a4)  Line 1084 + 0x4e bytes    C++
     gklayout.dll!nsObjectFrame::PaintPlugin(nsIRenderingContext &
aRenderingContext={...}, const nsRect & aDirtyRect={...}, const nsPoint &
aFramePt={...})  Line 1498    C++
     gklayout.dll!nsObjectFrame::PaintPlugin(nsIFrame * aFrame=0x075c2350,
nsIRenderingContext * aCtx=0x055ec408, const nsRect & aDirtyRect={...}, nsPoint
aPt={...})  Line 1092    C++
     gklayout.dll!nsDisplayGeneric::Paint(nsDisplayListBuilder *
aBuilder=0x0030d914, nsIRenderingContext * aCtx=0x055ec408, const nsRect &
aDirtyRect={...})  Line 874 + 0x2c bytes    C++
     gklayout.dll!nsDisplayList::Paint(nsDisplayListBuilder *
aBuilder=0x0030d914, nsIRenderingContext * aCtx=0x055ec408, const nsRect &
aDirtyRect={...})  Line 318    C++
     gklayout.dll!nsDisplayWrapList::Paint(nsDisplayListBuilder *
aBuilder=0x0030d914, nsIRenderingContext * aCtx=0x055ec408, const nsRect &
aDirtyRect={...})  Line 821    C++
     gklayout.dll!nsDisplayClip::Paint(nsDisplayListBuilder *
aBuilder=0x0030d914, nsIRenderingContext * aCtx=0x055ec408, const nsRect &
aDirtyRect={...})  Line 1008    C++
     gklayout.dll!nsDisplayList::Paint(nsDisplayListBuilder *
aBuilder=0x0030d914, nsIRenderingContext * aCtx=0x055ec408, const nsRect &
aDirtyRect={...})  Line 318    C++
     gklayout.dll!nsLayoutUtils::PaintFrame(nsIRenderingContext *
aRenderingContext=0x055ec408, nsIFrame * aFrame=0x02624724, const nsRegion &
aDirtyRegion={...}, unsigned int aBackground=4294967295)  Line 1107    C++
     gklayout.dll!PresShell::Paint(nsIView * aView=0x05461c60,
nsIRenderingContext * aRenderingContext=0x055ec408, const nsRegion &
aDirtyRegion={...})  Line 5638 + 0x15 bytes    C++
     gklayout.dll!nsViewManager::RenderViews(nsView * aView=0x0553f6b8,
nsIRenderingContext & aRC={...}, const nsRegion & aRegion={...})  Line 610  
C++
     gklayout.dll!nsViewManager::Refresh(nsView * aView=0x0553f6b8,
nsIRenderingContext * aContext=0x055ec408, nsIRegion * aRegion=0x0553c408,
unsigned int aUpdateFlags=1)  Line 513    C++
     gklayout.dll!nsViewManager::DispatchEvent(nsGUIEvent * aEvent=0x0030e04c,
nsEventStatus * aStatus=0x0030de4c)  Line 1107    C++
     gklayout.dll!HandleEvent(nsGUIEvent * aEvent=0x0030e04c)  Line 170    C++
     gkwidget.dll!nsWindow::DispatchEvent(nsGUIEvent * event=0x0030e04c,
nsEventStatus & aStatus=nsEventStatus_eIgnore)  Line 967 + 0xc bytes    C++
     gkwidget.dll!nsWindow::DispatchWindowEvent(nsGUIEvent * event=0x0030e04c,
nsEventStatus & aStatus=nsEventStatus_eIgnore)  Line 993    C++
     gkwidget.dll!nsWindow::OnPaint(HDC__ * aDC=0x00000000)  Line 6151 + 0x1e
bytes    C++
------- Comment         #10 From         2009-05-27 09:22:53 PST -------
So on Windows (and only on Windows, after bug 459244 got fixed), we call
SetWindow() on every paint.  It looks like in this case Flash decides to run
some script, including setting cookies, during said call...

If this is allowed, we need to stop calling SetWindow from paint.
------- Comment         #11 From         2009-05-27 09:28:38 PST -------
And the SetWindow call seems to date back to bug 109041, with the condition
getting somewhat changed in bug 116108.

Note that on m-c doupdatewindow is only used in the OS/2 branch of the code
(and should probably move there).

In any case, the fact that JS runs under painting is a critical bug in either
our code or in the Flash plug-in.  I don't know which, offhand.

Oh, and with Flash disabled this bug does go away.
------- Comment         #12 From         2009-05-27 12:46:06 PST -------
So is this a regression? The range indicated by Ria in comment 4 indicts a bug
that was also landed on 3.0.x, which would imply this regressed there, as well?
------- Comment         #13 From         2009-05-27 12:47:51 PST -------
Well, bug 466057 made this particular case visible, but bug 466057 didn't cause
this.
------- Comment         #14 From         2009-05-27 12:49:24 PST -------
So is this really a regression then?
------- Comment         #15 From         2009-05-27 13:14:51 PST -------
We should determine if this is us or flash, as per comment 11. Kev, to add to
your list of items to track down with our friends at Adobe.

Jim: can you also take a peek and see if there's something obvious we can do to
get around this?

Finally, doesn't block as there are some workarounds, but I'll relnote it.
------- Comment         #16 From         2009-05-27 13:26:02 PST -------
I see the white cookies also in Firefox 3.0, but not the terrible hangs like in
latest trunk.
If you wait half a minute before responding to the cookie, it locks up and only
wiping over the (translucent) cookie dialog with the taskmanager can end it.
The hangs only started in the last month.
------- Comment         #17 From         2009-05-29 07:52:01 PST -------
I'm unable to reproduce in the latest 1.9.1 nightly. Regardless, window->window
is null when the view changes in paint, so this looks like it's our first
chance to call set window on the plugin and is needed.
------- Comment         #18 From         2009-05-29 09:26:05 PST -------
I can reproduce the both behaviors with the Gecko/20090529 Shiretoko/3.5pre.
------- Comment         #19 From         2009-09-14 16:50:25 PST -------
We don't use browser cookies so it won't be flash.

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New Here ,
Nov 08, 2009 Nov 08, 2009

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Pokin' around and found this.....https://bugzilla.mozilla.org/show_bug.cgi?id=207681  Which describes my problems exactly....HIGH FlashPlayer CPU USAGE, 2FPS, Audio SKIPPING!! Then I also must reboot. I use Win XP PRO SP3 32-bit, using IE8 & Mozilla or Chrome and EVERY time I play an EMBEDDED or STANDALONE FLASH video - REBOOT! I have suffered from this problem for 7 MONTHS! Rebooting upto 23 times a day!!!! Really - WTH!

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New Here ,
Nov 08, 2009 Nov 08, 2009

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Windows Vista and 7 are not upgrades of XP.  They are further domination by the corporation.  Vista was designed from the ground up to enforce DRM and Microsoft's control over your computer usage.  7 was designed to correct the more flagrant errors in Vista.  XP is where I am at and XP is where I will stay.  That is, until I can get Ubuntu GNU/Linux working with all my hardware.  Then, I will drop Microsoft like a hot potato and never go back.

As for the Flash crash problem, I just rebuilt my entire system, using a different installation of XP 64.  All I installed myself is AVG 9 and ATI Catalyst 9.10.  I went to www.canaan.jp.  Firefox crashed.  On a fresh installation of Windows.  I don't think I need to comment any further.

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Community Beginner ,
Nov 08, 2009 Nov 08, 2009

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If you do a Google Advanced Search using "Adobe Flash Player" and "problem", you'll get 81,600,000 hits. 

You've got better odds of getting struck by lightning than getting a working version of Adobe Flash Player, or so it seems. 

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New Here ,
Nov 09, 2009 Nov 09, 2009

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Just for the fun of it, I installed Windows 7.  Nothing else.  Fresh install.  It installed 9 upgrades during the install which were, I assume, necessary as they were brought in during the install, but beyond the bare Windows 7, nothing else was put in.  I went to www.canaan.jp.  Internet Explorer 8 crashed.  Due to the digital hardware protection whatsis, it recovered.  I went to 3dgameman.com and watched the latest video review (an Antec case) and IE8 crashed.  At first the video froze (along with the browser) while the sound kept going, then it finally crashed.  After that it just plain crashed.  I went to YouTube and watched some videos.  After every five or six videos, the browser crashed.  Higher definition videos crash sooner.  Louder sound in videos seems to make it crash sooner.  Although, in my previous test in XP, it crashed with no sound driver running.  I think we can pretty much strike out the problem arising from another application or the Windows.  I'm going back to XP64 because Windows 7 won't run my old Wacom tablet and I can't see the sense of paying $175 (newegg oem) for an OS that requires me to spend another $450 for a new graphic tablet.  I have all the equipment I need that works in XP as well as I need it to.  Plenty of doctors' offices are still using DOS or OS/2 for their records software.  NASA uses UNIX.  No particular OS is a necessity (except in my case, with my peculiar hardware array.)

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Guest
Nov 10, 2009 Nov 10, 2009

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You guys think you have problems. I've been dealing with this issue for several months now, but it doesn't just crash my browser. Whenever my cpu usage peaks out it causes my computer to completely power off. And here's the part that will really bake your noodle: It happens on Ubuntu 32-bit, Ubuntu 64-bit, and Vista 32-bit on ie7, ie8, FF3.0.*, FF3.5.*, Opera, Safari, Chrome, Konqueror, and several more I've tried. It happens anytime I play an flv or mp4 file through an swf based online player whether it's JW player, YouTube, or any other swf video player. It does not happen on wmv, silverlight, or anything else that does not require flash. I began assuming it was a hardware issue; so I replaced RAM, HDD, upgraded bios on my motherboard, tried every known driver for my video card...all to no avail. I couldn't change the video card because it's a laptop.

As a workaround I have begun using Video DownloadHelper plugin for FF to download videos from sites and then watching them from my harddrive using VLC. This is a bit inconvenient, but at least it doesn't crash my computer. It also makes it farely obvious that it's an Adobe Flash Player issue since that's the only common factor in all the crashes. Clearly it's not a firewall, OS, browser, or registry key problem. It seems unlikely to be a hardware issue considering NOTHING else causes my computer to crash except for Adobe Flash Player.

I really am at my wits end and hope Adobe gets this fixed some day.

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New Here ,
Nov 10, 2009 Nov 10, 2009

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Solution That Worked For Me

i recently encountered this nuisance running windows 7 64-bit and using firefox 3.5.5 and ie8. i tried all of the suggestions on this thread with no luck. however, i was able to find a solution of my own and thought i'd share for others to try. i quit all browsers and unistalled flash using the program on the adobe site. i used a registry cleaner (tuneup 2010 in my case) to remove all associated registry keys and did a restart. using firefox, i browsed to a website the requires flash. i let the browser automically detect the missing flash program and followed the steps to install. once completed, i have been able to view flash content without crashing.

hope this works for others!

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Explorer ,
Nov 10, 2009 Nov 10, 2009

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I don't know...it sounds hard.  Some guy told me to try an IIS reset? Well, if it does not work, try deleting your registry...but I not sure of the best way to do this without causing more damage.  Is there a program that can check for registries and let you delete the ones you don't want, kind of like "Hijack This"? 

I will do the unload/reload with the new ff 3.5.5, hopefully things are better now...?... :O)

thanks

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New Here ,
Nov 11, 2009 Nov 11, 2009

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Do not post blocks of colored text. Red text is reserved for mods, so please do not use any shade of red at all, ever.

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Explorer ,
Nov 11, 2009 Nov 11, 2009

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Are you still having this issue?  What did you do, suggestion pleaszz-eee.

It is Weds., Nov. 11, 2009.  (This is my crew: xp3, firefox 3.5.5., flash10, comcast, facebook, yoville.)

CRASHING, HANGING, SODOM AND GOMORRAH GOING ON OVER HERE!

This happens to me everyday now.  My computer crashes whenever he sees flash, falls over and faints.  What a sissy!

Mainly happens when I go to a flash game, like yoville.  Games at first work fine, in the beginning, for about 10 minutes, flash being cpu sassy, at 100%. Then the nuclear winter comes, and the game stalls, anarchy then oppression, programs get hanged, animation freezes over, handsome operator hyperventilates, My yoville world comes to an end...or...whatever you want to call it...me, Ensign Hot Damn Goodlooking, is left there, in the comm. seat, floating - dead in the water.

Pre-Nov. 2009, using FF 3.5.4, I would call up taskmanager with The Ctrl+Alt+Det keys, which I use to slap around my daydreaming computer.  Now seems to no longer work, unless I call it up before going to an evil flash based program. With the updated firefox 3.5.5., the FireFox browser is still freezing and sometimes crashes to holy hell. The only difference so far, is, I can't do much about it, because taskmanager does not come up, when needed, and I have to cut power to the offending bastages.  It seems Taskmanager no longer reads cpu running 100% with FF 3.5.5, but, to be dumbed down in knowing what programs are running. (ctrl+alt+dlt  =  moe+larry+currly), with flash/firefox still hanging/stalling...but cpu showing 12% to 40% usage?  I am not, sure what is happening now.

I plan to un / reinstall flash, firefox again, and see whom is boss today :O)   "My weekly chore".

aaahhhhhhhhh,

ahkinum, emerald city, wa-state:rolleyes:

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New Here ,
Nov 11, 2009 Nov 11, 2009

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Having this problem too.

I'm running Server 2008 R2 (64-bit) and this is happening on all browsers. It just started a few weeks ago. I just don't understand how it worked great before and then randomly it has this problem after reinstalling everything related to this issue.

Adobe needs to fix this problem or at the very least address it.

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New Here ,
Nov 12, 2009 Nov 12, 2009

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Flash does not crash my laptop.  It's running Win XP 32 with 1G RAM and a 1.5GHz Celeron M and Radeon 200M video.  Nothing crashes the laptop.  I had to rebuild it a couple of weeks ago due to a catastrophic OS failure, and I hadn't used it in a while.  I moved all my daily functions like email and web browsing to the workstation.  The laptop can't run most of the software that I use hence the dual core workstation with 8G RAM and a terabyte of storage.  Either the problem is Flash related but only with 64-bit OS, or the problem is not Flash related at all.  It could be a degenerating problem that started with Flash crashes and has now proceeded to generalized crashes all over the workstation.  I can't rip a CD in Winamp without it crashing.  I have to start Anti-Malware five or six times before it stays running long enough to even appear.  I haven't tried to record video.  I got Spybot running long enough to perform a full scan and it said the Windows directory (or file, it couldn't tell which it was) was corrupt and unreadable.  I've run a chkdsk /f and am seeing how that proceeds.  I thought it might be the RAM because the Microsoft Memory Diagnostic reported failures.  I also thought it might be the CPU because unit 1 (as opposed to unit 0) had an odd and regular pulse that I could not find related to any running program.  I dismissed the idea of overheating because my system has 8 or 9 fans and sounds like an air conditioner.  Just now Winamp played a CD without crashing.  Now I'm going to try to rip the CD. (pause) [While we're waiting, just let me relate that I rebuilt my workstation three times since Sunday, with two XP 64's and Win 7.  The builds were crashing but I did manage to get them going.  The apps and browsers were still crashing so I'm back to the original XP 64.  I also tried all combinations of RAM, two at a time, swapping all around, now at only one stick, with no apparent difference in behavior.  I am dismissing the possibility of a RAM problem.  That leaves either the drive, the board, the CPU, or the PSU.  Ugh.]  Winamp just crashed during the rip.  I am not dismissing the possiblity of a Flash problem, but all the evidence is pointing at something bigger and more serious.  If nothing else were wrong, maybe.  But Flash would very unlikely be causing software failures across the board.  Flash is one of the programs that is failing, and was the first to show symptoms.  I think I have a hardware problem.  That does not excuse Flash, mind you, because others are having the same problem under completely different circumstances.

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New Here ,
Nov 15, 2009 Nov 15, 2009

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Possible workaround if you have > 4gb ram*.

I had the same problem on several computers running windows 7 - 64, on clean installs.  The registry change did not work for me.  Previously it was ok on Vista 64 and ironically, it seemed normal until Windows 7 when public.  I had been running RTM and flash with no issues, so not sure if it was a Windows 7 patch or new Flash version that broke it.

On a whim I removed my wallpaper, which uses video memory and one of the computers got 'better'.  Lowering the number of colors had no effect.

This got me thinking of shared video memory on cards and system, and on another whim, I removed some ram*, and poof, flash worked fine.  I added the ram back into the system and the crash, freeze, high cpu, all came back in varying degrees.

One machine had 6gb ram (thinkpad/ATI and Intel switchable graphics), and the other had 8gb ram (ASUS/ATI).  When I lower them to 4gb, flash works normally on both machines in IE and FF.

Since I assume the people complaining with 64 bit OS are running 64 bit to use more than 4gb RAM, hopefully this workaround works for you also.  My thought was that since flash is 32 bit app, something is 'pissy' about the larger memory addressing.  That is the thought which I have and is mine and mine alone.

*NOTE: changing RAM amount on any windows OS may require you to re-activate.

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New Here ,
Nov 15, 2009 Nov 15, 2009

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My computer is a workstation and does not use shared RAM. Activation requirement related to hardware change only exists in Vista and 7, not XP.

Sixty four bit OS also allows handling of huge contiguous files, up to about a 4 terabyte in length. For instance, a fifty gigabyte video file is nothing to XP 64 but would be inaccessible to XP 32.

Right now it looks as if my motherboard has died. It powers up but will not post, and the manufacturer has no better advice than to reset the BIOS. Eight GB RAM worked perfectly for months until the Flash problem started about three weeks ago.

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New Here ,
Nov 17, 2009 Nov 17, 2009

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Hi everyone,

I am so glad that I found this discussion...I too am having the same problems with Flash 10 and now, Shockwave. The problem has been happening for the last couple of months, and I even had to perform a complete system reinstallation since the crashing got so bad. I was running Vista 64-bit Home Premium w/ 8 GB ram on an Intel quad-core processor.

At first, Flash crashed all of my browsers (IE8, Firefox, and Chrome). After awhile, the crashing got worse and worse to that point that it would freeze my  entire computer. Like a previous poster mentioned, I could not even Alt-Ctrl-Del, so I would be forced to manually power-off and reboot my computer. I tried to uninstall/reinstall Adobe repeatedly, but nothing worked. I became so frustrated that I reformated and reinstalled Vista, and reinstalled Flash. That fixed the problem for awhile...unfortunately, the crashing came back and now crashes IE8 about 15 times a day. Thank goodness IE8 is able to restore most sessions. Firefox and Chrome also crash, but at a lower rate.

I have since upgraded to Windows 7 64-bit Home Premium hoping that it would somehow fix the problem...unfortunately, the crashing still occurs mainly on IE8, with occassional crashes on Firefox and Chrome.

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New Here ,
Nov 28, 2009 Nov 28, 2009

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DaSpader wrote:

...Since I assume the people complaining with 64 bit OS are running 64 bit to use more than 4gb RAM, hopefully this workaround works for you also.  My thought was that since flash is 32 bit app, something is 'pissy' about the larger memory addressing.  ...

@ DaSpader - I think you are on to something.  This theory would explain why I have some systems that have the Adobe Flash crash issue and others that don't.

My systems with frequent crashes, all have 64-bit OS (Win 7 and Vista) and >=4GB Ram.  Systems running 32bit OS and <4GB ram seem to be a lot more reliable on sites that use Flash.

I don't really want to remove ram to solve this issue.  Hopefully, Adobe will (soon) let their programmers start programming for 64 bit OS's.

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