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Timothy H
Participating Frequently
January 6, 2014
Question

Adobe Cancellation of Monthly Subscription

  • January 6, 2014
  • 2 replies
  • 1750 views

Got this message yesterday (recalled this morning). Anyone know what's happening here?

Dear Adobe Technical Communication Suite Month-to-Month Subscriber,             

We sincerely appreciate your continued patronage of Adobe Technical Communication Suite. We wanted to reach out to you in advance and notify you about some important changes in the product offering expected to come into effect very soon.

Starting January 14th 2014, Adobe will no longer offer the month-to-month subscription plan for Adobe Technical Communication Suite. If you have purchased a month-to-month subscription and are on the auto-renewal plan, you will be able to renew your monthly subscription for Adobe Technical Communication Suite only till January 13th 2014.

Etc.

This topic has been closed for replies.

2 replies

Arnis Gubins
Arnis Gubins
Inspiring
January 6, 2014

Like phone plans, Adobe wants to ensure they've got you hooked for longer periods.

Only some Adobe products (mainly those in the TechComm area) still have perpetual licenses and I seriously doubt that products now on a cloud/subscription basis will ever go back to a perpetual license model.

Dropping the month-to-month licensing is going to impact organizations that occasionally need additional seats for short-term projects.

T
Timothy HAuthor
Participating Frequently
January 6, 2014

Yes, and I think we all expected that, but with a bit more lead time than 8 days.

With the initial message recalled, does next week's cut-off still hold?

Arnis Gubins
Arnis Gubins
Inspiring
January 6, 2014

I think you should take the message at face value. Adobe is changing the available plans as of January 14th.

You can get a 30-day (free) trial for the TCS to slightly extend your evaluation period. [Probably another use-case that Adobe didn't consider when dropping the month-to-month plan].

Bob_Niland
Community Expert
Bob_NilandCommunity Expert
Community Expert
January 6, 2014

Captivate also.

I haven't dug into it too deeply, but it looks like they are going to offer only annual or perpetual licenses from 2014-02 on.

I have no idea if this means that products now on subscription only are moving to this model (or adding perpetual where they do not today).

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