Adobe FrameMaker 2020 crashes on Windows VM

[Venkitesh31455113vh0o]

Hi All,

I am using Adobe FrameMaker 2020 (version ) on Parallels VM. The application crashes every time I reach the last page of any document. Earlier, it crashed when I just opened any file. I couldn't fix it, I reinstalled windows and now it can at least open the files, and I can make changes. However, it still crashes upon scrolling to the last page of any FM file. Any solution on how to fix this? This error popup is displayed jus before the application quits - 16004.

[Venkitesh31455113vh0o]

Just to add - it is FrameMaker version 16. Also, I use a Mac M1, and the Parallels VM is Windows 11. 

[Winfried Reng]

Hi,

There is also an update 5 for FrameMaker 2020.

https://helpx.adobe.com/au/framemaker/kb/framemaker-downloads.html

As far as I remember it supports Windows 11. Maybe this is the cause. Earlier versions did not support Windows 11.

Best regards, Winfried

[Jeff_Coatsworth]

Or move on up to FM2022?