Bullets not displaying correctly when converting to PDF.

[monrocks12]

I am using FrameMaker 2020, and when I am working remotely, something is going wrong when I convert Frame files to PDF. I have tried all publishing methods (Save as PDF, Print to PDF, and Publish to PDF). Each time, the PDF displays the bullets as ellipses (three dots). I don't havc this issue when I convert files while working in the office. Any idea what the issue could be?

[Jeff_Coatsworth]

Fonts installed on that remote machine?

[monrocks12]

It's the same machine, a laptop that I take between the office and home.

[Jeff_Coatsworth]

Sorry, that wasn't clear. If the software is installed on that machine & the FM files are there too, it shouldn't make any difference where you are located. I suspect there's something else at play here - you probably connect to an office VPN when working remotely? That might be the culprit - is your default Windows printer instance changing from when at home or when in the office?

[monrocks12]

I do connect to a VPN when working from home. My default printer is the same as when I am in the office. Should I change it when I'm working remotely?

[Jeff_Coatsworth]

My default setting is to always keep it set to the Adobe PDF printer instance whenever I'm working in FM.

[monrocks12]

I cahnged it, and now it won't work at all. It keeps giving a printer error message....

[Jeff_Coatsworth]

What sort of error message? A Windows one or something inside FM?

[Bob_Niland]

What version of FM?
Using default FM Numbering properties for Bulleted lists?

Historically, FM's AN properties for that used to be:
\b\t
but as of FM2019, if not earlier, it appears that it is now
•\t
where "•" is
U+2022 BULLET

It appears that your doc is being rendered as
U+2026 HORIZONTAL ELLIPSIS […]
instead, but you'd need to copy the rendered character into a Unicode converter app/site to verify the codepoint.

[Matt-Tech Comm Tools]

Can you share a screenshot of the Numbering pane for your paragraph style in the Paragraph Designer?