Cropmarks issue in FrameMaker 2020

[Mohamed Abdelaziz]

Hello everyone,

i have a problem when i print cropmarked PDF it came out with most of  Registration marks but not the cropmarks (the lines), it appears when i print through "Publish" or "Save as PDF", but the thing is these methods makes my file corrpted (fonts and colors,....), so the only way i have is through "Print" and choose "Western" and fix the page size so the cropmaks would appears like the image below:

is there any solution for this issue? 

[Be.eM]

Hello Mohamed,

which FrameMaker version are you using? They work well for me with FM2015, but I've noticed major problems with print/crop marks since FM2019, mainly with CMYK output. They still work as usual with RGB output (Distiller), although "RGB" and "Print Marks" are contradictory terms.

[Mohamed Abdelaziz]

Hello Be.eM

i am working on FrameMaker 2020, i 've tried 2015 and 2017 and it's fine but in 2020 got this result. 

[Winfried Reng]

Hi,

In addition, what happens, when you activate the option "Use Acrobat Distiller for PDF creation" in the Publish settings?

Best regards

Winfried

[Mohamed Abdelaziz]

Hello Winfried

when i active this option an error came up, the PDF won't come out, when i don't active it the PDF do come out but with some issues as i mentioned (some bullets are missing and the italic return to regular) so unfortunately, the "Publish" method is not an option for me.