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Participant
April 23, 2010
Answered

Disappearing footers in PDF generated from FrameMaker 9

  • April 23, 2010
  • 1 reply
  • 624 views

Myself and three other writers are having a problem with disappearing footers in FrameMaker.  Here’s the problem:  In FrameMaker, the footers display correctly.  When we convert a book to PDF, many of the footers disappear.  What we find is that a footer (or part of the footer) will appear on the first page of the chapter, but then the footers disappear in rest of the chapter.

Here is some more info:

·        

We are using Frame 9.  My version is 9.0p250.  I'm also using Adobe Acrobat 9 Pro Extended, Version 9.3.2 and Adobe Distiller: Professional Version 8.1.3.

·         We have been able to duplicate this problem using multiple guides.

·         Oddly, footers DO appear correctly when I print just one chapter.

·         I’ve tried rebooting my machine and then loaded only FrameMaker (in case of memory issues).

·         I optimized the book file and associated chapters.

·         I experimented with different Distiller settings.

Anyone else having this problem?

    This topic has been closed for replies.
    Correct answer

    It's probably a symptom of needing the MS Hotfix that corrected a problem with text disappearing from PDFs generated from several Windows apps (not just FM).

    More info here:

    PS Hotfix KB 952909

    Adobe blog: Hotfix for FrameMaker

    Please let us know if this does the trick --

    Sheila

    1 reply

    Correct answer
    April 23, 2010

    It's probably a symptom of needing the MS Hotfix that corrected a problem with text disappearing from PDFs generated from several Windows apps (not just FM).

    More info here:

    PS Hotfix KB 952909

    Adobe blog: Hotfix for FrameMaker

    Please let us know if this does the trick --

    Sheila

    jim_caseAuthor
    Participant
    April 23, 2010

    The MS hotfix worked...thanks a million.