Skip to main content
L
LucyWriter1234
Participant
June 17, 2013
Question

Document is Blank After opening

  • June 17, 2013
  • 1 reply
  • 570 views

I have downloaded the trial version to use until I get a proper license. I switched from FM 10 to FM 11. However, opening a document in FM11 whether it is from a FM11 template or a previous document in FM 10 displays only a blank document. If I click on anything in the interface, I can see the outline of the document, but once I click away, it is blank again. I am opening it unstructured FM which is the only interface I've used.

I have looked at preferences, view, etc. I don't see anything to turn off the WYSIWYG interface and see the document properly. There is no insertion point and the catalogs are set to show everything.

Please help,

Laura

    This topic has been closed for replies.

    1 reply

    L
    LucyWriter1234Author
    Participant
    June 17, 2013

    Ok, I had to uninstall and reinstall FM11 to get to the proper interface. Any ideas about why this happened?

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    June 18, 2013

    Since the trial version *is* the full version, I was going to suggest that something went wrong in your install. Maybe you didn't have full admin rights to your local machine or some other process was running that interfered with the FM installer?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices