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Zaid Al Hilali
Community Expert
Zaid Al HilaliCommunity Expert
Community Expert
February 3, 2019
Question

Downgrade to FM 2017

  • February 3, 2019
  • 1 reply
  • 541 views

With Adobe Creative Cloud applications nowadays, we can choose to install any of the previous versions back to CS6.

A client of ours wants to purchase FM 2017 however, currently they can FM 2019 only. So is there any way for the client to downgrade to 2017 release after buying 2019 release?

I don't suppose this link is any useful to this client for 2017 download as they need a serial number of the 2017 right?

    This topic has been closed for replies.

    1 reply

    S
    Stefan Gentz
    Legend
    February 4, 2019

    Is there any specific reason why the want to buy an old version?

    The best way is, to send an e-mail to techcomm@adobe.com and ask to get connected with a sales representative for FrameMaker for the region where the client is located. The client will probably have to buy a FrameMaker 2019 license and then get downgraded to FrameMaker 2017. But it's best to discuss this directly with a sales representative.

    Zaid Al Hilali
    Community Expert
    Zaid Al HilaliCommunity ExpertAuthor
    Community Expert
    February 5, 2019

    The client will probably have to buy a FrameMaker 2019 license and then get downgraded to FrameMaker 2017. But it's best to discuss this directly with a sales representative.

    Yes, this is the recommendation we provided to the client and they went for it. Thank you so much.

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