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Downgrade to FM 2017

Community Expert ,
Feb 02, 2019 Feb 02, 2019

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With Adobe Creative Cloud applications nowadays, we can choose to install any of the previous versions back to CS6.

A client of ours wants to purchase FM 2017 however, currently they can FM 2019 only. So is there any way for the client to downgrade to 2017 release after buying 2019 release?

I don't suppose this link is any useful to this client for 2017 download as they need a serial number of the 2017 right?

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Adobe Employee ,
Feb 04, 2019 Feb 04, 2019

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Is there any specific reason why the want to buy an old version?

The best way is, to send an e-mail to techcomm@adobe.com and ask to get connected with a sales representative for FrameMaker for the region where the client is located. The client will probably have to buy a FrameMaker 2019 license and then get downgraded to FrameMaker 2017. But it's best to discuss this directly with a sales representative.

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Community Expert ,
Feb 05, 2019 Feb 05, 2019

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The client will probably have to buy a FrameMaker 2019 license and then get downgraded to FrameMaker 2017. But it's best to discuss this directly with a sales representative.

Yes, this is the recommendation we provided to the client and they went for it. Thank you so much.

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