Error original filter used for grahpics

[DDortman]

Hi,

Since upgrading to FM10, we have been getting the following error message:

At least one original filter used for graphics imported by reference is not available, or the imported file's format has changed. An alternative filter may be used if the file is recognized as a grahpic FrameMaker can import.

None of the grahpics have changed and they all display. The only thing different is FM10 instead of FM9.

Any ideas on how to fix this probelm? Thanks!

[Bob_Niland]

That's more of an alert than an error.

We see it routinely when opening FM/Unix documents on FM/Windows.

It seems to have to do with the platform-specific <ImportHint ...> tags encoded after the <ImportObFile ...> (MIF examples).

None of the grahpics have changed and they all display.

Unless an imported object is rendered incorrectly, I wouldn't worry about it.

This is the first case I've heard of involving Windows to Windows migration, however.

[DDortman]

Could it have anything to do with going from 32-bit operating system to 64-bit?

[Bob_Niland]

Could it have anything to do with going from 32-bit operating system to 64-bit?

Easily possible. The exact syntax of a hint from a test FM9/Win7-64 Frame file is:

<ImportHint `0001IMAGPNG WIN3    '>

What's the "3"?

I would not be at all surprised if what follows the "WIN" varies with Windows version and/or 32- vs. 64-bit.

[DDortman]

The other strange thing is, I'm not getting the error on all files, only a handful out of 1000s???

[Bob_Niland]

> I'm not getting the error on all files, only a handful out of 1000s???

Isolated to any specific graphics file format?

... or RGB vs. CMYK?

... or bit depth?

... or transform applied (distortion, rotation, scaling, flip, etc)?

I would also expect to see the dialog if the graphics filter in fact changed at FM10.