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File does not Exist

Participant ,
Nov 20, 2018 Nov 20, 2018

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Good morning,

I'm running into "File named xx.fm does not exist" errors when I zip my FM book and its children files.

On my team, we create a "FrameMaker" folder on our local drive for working FM files. Once we've finished working with the FM files, we create a new, separate folder called "Source Files," and we copy the FM files from the "FrameMaker" folder and paste them into the "Source Files" folder. Other files such as Photoshop and Illustrator files are placed in this folder, too. Then, we send the "Source Files" folder to a compressed (zipped) folder.

The error only appears when we open the FM book in the zipped folder. The book can be opened from the zipped folder, but the children files are marked in the book panel (on the left) with a question mark. Clicking to open the children files produces the error.

One workaround we've discovered is that we can successfully open the children chapter files themselves from the zipped folder. It's time-consuming, but if we open each chapter file in the zipped folder individually first, the book file then stops producing the error.

Does anyone know why this happens or how to fix it?

Thank you,

Cameo

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correct answers 1 Correct answer

Community Expert , Nov 20, 2018 Nov 20, 2018

Why would you be opening anything in the zip folders? Isn't the whole idea to archive it all offline so you don't open it by mistake? If you want to use your archived files, extract them all first to some other location & work away on them.

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Community Expert ,
Nov 20, 2018 Nov 20, 2018

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Why would you be opening anything in the zip folders? Isn't the whole idea to archive it all offline so you don't open it by mistake? If you want to use your archived files, extract them all first to some other location & work away on them.

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Participant ,
Nov 20, 2018 Nov 20, 2018

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Thank you, Jeff. Extracting them first works well.

We're always asked to upload the zip folder to an internal database. This is because most employees have access to the database, and they don't have access to our local drive.

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Community Expert ,
Nov 20, 2018 Nov 20, 2018

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As a backup, zip files are fine - as some sort of CMS or source control system, not so good. All depends on what you're doing with them ;>)

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