FM 7.1 Missing images?

[outip24283129]

Hi,

Our FM 7.1 suddenly lost image paths from all our projects. Old ones, new ones and ones wich come from our customer. Can you help us?

[FieryPantone]

At first glance, this isn't about graphics files – the dialogue says it's looking for a .mif file, which is (as you probably know) a text-only representation of an FrameMaker .fm or .book file

Also, though it's something I've never seen before, I'm a bit suspicious about the two question-marks in the file-path. Could it be a network question?

[outip24283129]

What do mean with network question?

Program is in our company computers and this error seems to appear in every computer.

Someone tried last week, to save some file in FM 6 format and this error has come after this. Then framemaker gave this message: "An internal error occurred while writing imported graphics in this document. The file has been saved, but has lost some image data."

[Jeff_Coatsworth]

You're clearly dealing with FM files on some network location (who has a K:\ drive on their local computer?) - that's what FieryPantone was referring to. You need to check out your connection to the source location of the files.

[Arnis Gubins]

Older FM versions may not be able to properly parse accented characters in the path to your files.  There also were issues with finding files located more than 5 or 6 folder-levels deep.

Try shortening the path (e.g. you could map the network drive to something like the fourth level) and/or move the files to the local workstation while working on them and then move them back to the network for storage when finished. Also, try to avoid any file references that cross the root of the drive, as FM will convert these into asolute paths rather than maintain a relative one.

[outip24283129]

Thank you for your help! I'll take a look these advice with our helpdesk.