Skip to main content
Known Participant
March 13, 2013
Question

FrameMaker 10 Corrupts Searchable Text in SVG Files

  • March 13, 2013
  • 1 reply
  • 6296 views

I notice that a font issue occurs with SVG files in FrameMaker 10.0.2.419 saved as PDF.

1. Open a FrameMaker document that contains SVG images. The SVG images contain text. Text is in Arial font.

2. Save FrameMaker file as PDF.

3. Search PDF file for instances of words contained in SVG images. Text not found. Text is rendered correctly. But upon inspection, when copied and pasted into NotePad, text is rendered as squares:       .  Acrobat properties show that the original font is ArialMT.

Things I already tried:

Font embedding settings in Distiller. No effect.

Using File > Print in FrameMaker instead of Save as PDF. No effect.

Using a different version of Distiller. No effect.

Using a printer instead of Distiller and printing a post-script file. No effect.

It seems instead to be an issue with the FrameMaker patch that updated the version to 10.0.2.419. Prior to that patch, things seemed to work correctly. And things seem to work correctly in FrameMaker 8.

Thanks,

Jason

    This topic has been closed for replies.

    1 reply

    Arnis Gubins
    Inspiring
    March 14, 2013

    Jason,

    Do you have the Adobe PDF printer instance as your default printer?

    Do you actually have the Arial font installed and told Distiller where it's located (Settings > Font Locations)?

    Exacly which joboptions have you used?

    Have you explicitly set the ArialMT font to the "Never Embed" options list?

    Did you actually multiple versions of Distiller on the same machine?? This can result in a totally hosed installation for creating PDFs.

    Jason L-SAuthor
    Known Participant
    March 14, 2013

    Arnis,

    See my inline replies below:

    Do you have the Adobe PDF printer instance as your default printer?

    --Yes

    Do you actually have the Arial font installed and told Distiller where it's located (Settings > Font Locations)?

    --Yes I have Arial in C:\Windows\Fonts. But I can't find "ArialMT."

    Exacly which joboptions have you used?

    --Standard

    Have you explicitly set the ArialMT font to the "Never Embed" options list?

    --Yes. I've tried both. Never Embed and Always Embed. Neither works.

    Did you actually multiple versions of Distiller on the same machine?? This can result in a totally hosed installation for creating PDFs.

    --No. I used two different machines.

    Thanks for your help.

    Jason

    Arnis Gubins
    Inspiring
    October 28, 2013

    The jumbled font issue above was resolved by recreating the PDF (not the copy paste or search but that is lower priority).  SInce then we have had two customers report something similar.  It seems very random and It is nearly impossible to test because we cannot replicate the issue.  Does a bug exist in a certain version of Adobe Reader? I searched and could not find a definitive anwser.  As for the known bug in Frame.  Any progress in a fix?


    With the next FM release announced for next year (see: http://blogs.adobe.com/techcomm/2013/09/adobe-technical-communication-products-next-release-plan.html) , I highly doubt that Adobe will be issuing any further patches based upon past behaviours.