Framemaker 11 crashes each time at startup

Forum|Forum|13 years ago
January 13, 2013
3 replies
1045 views

I downloaded Framemaker 11 and tried to start it, but it crashes each time when the APE module is loaded.

I get several internal errors: 11004, 7205188, 9948885. I've included the logfile in this posting. The OS is Windows 7 Professional.

I urgently need a working version of Framemaker. My previous version was damaged, and also the installation DVD contains several read-errors. Could I somewhere download Framemaker 10 for which I have a valid license key and which was working properly until a few days ago?

-- Bart --

=== Header Begin ===

Internal Error: 11004, 7205188, 7205482, 9948885

FrameMaker 11.0.0 for Intel

Build: 11.0.0.380

Window System: MSWindows

Operating System: Windows NT 6.1 (major.minor.build: 6.1.7601 Service Pack 1)

Generated on: zondag 13 januari 2013 17:15:43

To file: C:\Users\bart\AppData\Roaming\Adobe\FrameMaker\11\FrameLog_13.01.13_17.15.43.txt

=== Header End ===

This topic has been closed for replies.

Jeff_Coatsworth

Community Expert

I would try to get your FM11 install working - uninstall it & re-download it (as you said your DVD media has errors). Then reinstall with full admin rights to your machine - remember, since Vista, just being a local admin doesn't automatically give you full rights to all drives on your machine - you have to give yourself full control.