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Participant
October 19, 2014
Question

FrameMaker 12 UI is unusable on my laptop's screen but OK on an external monitor

  • October 19, 2014
  • 2 replies
  • 650 views

When I use FrameMaker 12 on my laptop with an external monitor, it looks great. But if I use it on my laptop's screen it's unusable. Menus and icons are too small, some UI elements are missing or drawn incorrectly, and some dialogs don't appear after I select a command. The documents' contents look fine. It's just the FrameMaker UI elements that look wrong. And yes, I've tried Control-L.  Any idea what the problem could be?

FWIW, I'm using a Dell Inspiron 15 (7537, Mid 2013) running Windows 8.1 with FrameMaker 12.0.3.424 with the unstructured interface. Here's a picture of what the UI looks like:

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    2 replies

    Matty777
    Participant
    October 23, 2014

    I starting having the same problem yesterday, and I had been on the same monitor. Have you figured out a solution?

    Arnis Gubins
    Inspiring
    October 20, 2014

    Do you have a specific monitor size specified in your Preferences? If so, just delete the value and FM will autoscale.

    Also, you can can create custom workspaces for the laptop vs monitor scenarios so that layouts are optimized for each environment.

    Participant
    October 20, 2014

    Thanks, but I'm not specifying a monitor size in Preference. If I do, it makes the UI even smaller. But even if I choose "Default," the UI is too small with lots of glitches.

    Arnis Gubins
    Inspiring
    October 20, 2014

    What resolution is your laptop screen and are you using the small or large icon set?