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FrameMaker 2019 Resources Splash Page incorrect

Explorer ,
Feb 23, 2022 Feb 23, 2022

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I'm looking to findout what causes this and how can i mitigate such errors. Any Ideas? I'm not the only one with this problem...

Screenshot 2022-02-23 114230.png

 

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correct answers 3 Correct answers

Community Expert , Feb 23, 2022 Feb 23, 2022

There's several threads out there with the issue - the easiest way is to just follow this one & turn it off - https://community.adobe.com/t5/framemaker-discussions/framemaker-2020-can-t-get-rid-of-welcome-screen/m-p/11565221#M68079

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Community Expert , Feb 23, 2022 Feb 23, 2022

You can also edit the welcome.htm screen to take out a line -
Klaus found this:

"By experiments I found that the culprit must be here:

 <h5><span id="DITA_Standard">(DITA-1.2)</span> <a id="FM_DITA_OPTIONS" href="http://fm-welcomescreen/?cmd=newxml-dita-options" class="">Change DITA Version</a></h5>

Wrapping this as XMl comment lets the Welcome screen work again.

Just using the context function menu Back does not provide a screen with the favourites/last used files which is cumbersome."

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Explorer , Feb 23, 2022 Feb 23, 2022

For some reason, that didn't seem to work for me... alternatively, when I see this screen, I inadvertently held down the [Shift] key and used the mouse wheel to scroll down one click and the whole page rezoomed to it's original intended state... why? I don't know, but all the functionality returned... weird.

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Community Expert ,
Feb 23, 2022 Feb 23, 2022

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There's several threads out there with the issue - the easiest way is to just follow this one & turn it off - https://community.adobe.com/t5/framemaker-discussions/framemaker-2020-can-t-get-rid-of-welcome-scree...

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Explorer ,
Feb 23, 2022 Feb 23, 2022

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Thanks for the quick reply, but is there a way to just bring it back to its original, not out-of-scale state? I have users that still want to have certain parts of this splash screen accessible at that level... just curious if simply removing the screen altogether is the only solution.

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Community Expert ,
Feb 23, 2022 Feb 23, 2022

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You can also edit the welcome.htm screen to take out a line -
Klaus found this:

"By experiments I found that the culprit must be here:

 <h5><span id="DITA_Standard">(DITA-1.2)</span> <a id="FM_DITA_OPTIONS" href="http://fm-welcomescreen/?cmd=newxml-dita-options" class="">Change DITA Version</a></h5>

Wrapping this as XMl comment lets the Welcome screen work again.

Just using the context function menu Back does not provide a screen with the favourites/last used files which is cumbersome."

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Explorer ,
Feb 23, 2022 Feb 23, 2022

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For some reason, that didn't seem to work for me... alternatively, when I see this screen, I inadvertently held down the [Shift] key and used the mouse wheel to scroll down one click and the whole page rezoomed to it's original intended state... why? I don't know, but all the functionality returned... weird.

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Explorer ,
Feb 23, 2022 Feb 23, 2022

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Screenshot 2022-02-23 181619.png

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Community Expert ,
Feb 24, 2022 Feb 24, 2022

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Well, I think that the Welcome page is being displayed using IE11, so you may have stumbled into something with a browser zoom control that fixed it.

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