Participating Frequently

Question

Framemaker 7 crashes when selecting/highlighting text

Forum|Forum|15 years ago
March 31, 2010
4 replies
6959 views

At pretty random moments my FrameMaker 7 stops working and it seems to do that only when I use my mouse to highlight a portion of text. Now I also noticed it happen when dragging (by mouse pointer) an endpoint of a straight line.

It never occured under Windows XP and now does very often under Windows 7.

Anyone had this problem or know a solution?

This topic has been closed for replies.

A

Anonymous

Here's a link to the last version of FreeWheel (afaik SoftPedia is considered a reputable website, but of course always do your own "due diligence" to verify that the file is free of nasties).

http://www.softpedia.com/get/System/System-Miscellaneous/FreeWheel.shtml

One of the review comments indicates that she's using it with "an old version of framemaker" but unfortunately does not indicate the Windows version.

L

lenahanson

Inspiring

A couple of days ago I wrote a question similar to this, didn't see this then.

I tried to do as described in the posts above, but the program didn't start. I am enclosing the error-message I got.

We have the crashes on both Vista and 7.

Jeff_Coatsworth

Community Expert

Cool! Have you sent it in to Adobe Support?

L

lenahanson

Inspiring

Yes. Several times...

G

GwenchMach

Participating Frequently

UniqueHoorn,

I'm having the exact problem you described. Did you ever find a fix for this?

Thanks,

GwenchMach

U

UniqueHoornAuthor

Participating Frequently

GwenchMach,

Arnis Gubins' (thanks!!) solution, given 3 posts up, solved all my problems. Sorry for not returning here to say that it was the correct answer.

So, I'm pretty sure you will be helped too if you "run FM7 in XP compatibility".

I hope you will tell if it was correct for you too.

Good luck,

UH

A

Anonymous

How do you run FrameMaker in XP compatibility mode? It looks like you have to download something and run it as a virtual PC. Is that right, or is there simply a setting somewhere?

...later: OK. I found it. Right-click on FrameMaker.exe, click Properties, change it there. Seems to be working. Cool!

Arnis Gubins

Inspiring

Only FM9 is supported by Adobe under Windows 7. Depending upon the version of FM7, there were mousing issues that other users addressed with third-party drivers to overcome FM's shortcomings. These probably are being exasperated by the newer OS.

U

UniqueHoornAuthor

Participating Frequently

Thanks Arnis for the quick response. If I understand well you say that FM has never offered a cure but that maybe using some other mousedriver than my current Microsoft Mouse driver may solve my irritating problem.

Can you please find something more specific about this or is there possibly a google hint to find a solution or driver?

I't just now jumps to mind: Could run as XP while in Windows 7 work, if at all possible?

Unfortunately I can't afford the upgrade to FM9 since it's hobby/volonteer work I still prefer FM for from my past documentation job.

Arnis Gubins

Inspiring

I think my reported problem is quite different from the problem you all address with those solutions. I indeed found Katmouse instead of the Freewheel and only then found out that that all has to do with scrolling and I have no scroll or mousepointer problems mentioned in this kind of reports.

My problem is an immediate hang of FM occuring when selecting a line or piece of text by mouse. It is far too random to find a pattern in this behaviour because more often all these selections go without problem than with that fatal hang up. And sometimes it happens several times in say 15 minutes.

In other words: Something with selecting text or objects and only very randomly.

So far I have not found solutions. I'll let you know when I find something substantial or when someone gives the golden hint .

Have you tried running FM7 in XP compatibility mode?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded